Home / Voice / Calls

Calls

Calls

Giacom has a number of calling options for your business needs, such as inbound services, Carrier Pre Select, IP Calling, and Global Voice Services. We also have Fraud Detection Services as part of our calling products.

Fraudulent and unauthorised use of phone services, whether they are traditional fixed line services or IP voice products, is still a problem for UK businesses. The Telecommunications UK Fraud Forum (TUFF) says that telecoms fraud costs the UK £953 million every year. We download regular CDRs from our providers 24/7/365 using automated systems. We then use this information to set off call patterns and alerts. Our in-house built system lets you set thresholds for each CLI and sends alerts to our Fraud Management Team and Partners at no extra cost using blacklists and “hot destination” lists.

Key benefits

If you do not have your WLR with Giacom we can still provide you with low cost call rates on your WLR services with our wholesale calls product.

All our rate cards for fixed line, Inbound, IP calls and Global are clear and easy to understand with simple pence per.

From order processing to billing, we take away the hassle of dealing directly with BT Openreach, providing simple and transparent pricing, daily CDRs, billing as well as in-house fraud detection and alerting services all with our Partners’ service satisfaction in mind.

Calls options

Calls options

Global Voice Services

Cost-effective voice services for global businesses.

Calls options

Inbound

Minimise missed calls, reduce wait times and improve customer satisfaction.

Calls options

Wholesale Calls

Wholesale Calls offers a low price pence per minute rate for Wholesale Line Rental (WLR) services.

Contact Us

Unlock the Power of Communication with Connect in Cloud

Let’s talk.