Home / Solution / Managed Services

Enterprise Managed Services

Ensure a secure, efficient IT environment by outsourcing to Connect In Cloud. Let our experts handle the daily monitoring, management, and optimisation of your systems for total peace of mind.

Global 24/7 Support & Continuity

Connect In Cloud ensures your critical infrastructure never sleeps. Our vendor-backed services cover everything from provisioning to lifecycle management, delivering true business continuity 365 days a year.

Our Network Operations Centre features a 24x7x365 service desk dedicated to advanced monitoring, risk mitigation, and disaster recovery for both cloud and on-premise environments. Trust the experts that leading brands rely on to proactively manage their connectivity and keep their operations running smoothly.

Benefits of Focus Group Managed Services

A Partner Focused on Real-World Results

We believe in true partnership. Connect In Cloud provides full transparency and visibility, working alongside you to create a secure, high-performance environment.

Outcomes Over Components

We look at the big picture. Connect In Cloud understands your unique business needs to manage your platform as a whole, rather than just fixing individual parts.

Experts in Infrastructure Automation

Simplify your operations with Connect In Cloud. Our award-winning DevOps practice integrates automation into every service, ensuring our managed services are accessible to teams of all sizes and budgets.

Simplifying Innovation for Your Business

Let us handle the complexity. Connect In Cloud monitors industry trends, vendor updates, and software releases for you. We operate efficiently in the background, building a tailored environment that meets your specific needs.

Unrivaled Technical Expertise

Connect In Cloud works across networks, cloud, security, and modern work solutions. We ensure your entire infrastructure remains available, optimised, and secure from end-to-end.

Expert Cyber Security Engineers at Your Disposal

Our team works tirelessly to protect your business. We stay vigilant against every potential risk to your network and data, constantly enhancing security to ensure your operations remain efficient, secure, and fully available.

Enterprise network management services

Expert Management for Global Infrastructure

With two decades of experience, Connect In Cloud ensures companies of all sizes stay operational. We go beyond maintenance to optimize your infrastructure investments and actively reduce risk.

Our Capabilities:

  • Scale: Managing 31,000+ network devices and 60,000+ handsets.

  • Availability: 170+ service engineers available 24/7/365.

  • Simplicity: A single service desk covering underlay, overlay, IoT, voice, cloud, and security.

  • Process: Comprehensive P1-P4 incident and change management.

We take a holistic approach to management, implementing best practices to drive down costs and extract maximum value from your systems.

Proactive Management & Shared Success

Partner with Connect In Cloud for a proactive approach to IT. We use real-time reporting to constantly assess and optimise your environment, ensuring sustainable and cost-effective operations.

Our Promise to You:

  • Co-Management: We provide full visibility and transparency to build a secure environment together.

  • Holistic Management: We manage your entire platform, understanding your business needs rather than just fixing components.

  • Accessible Automation: Our expert DevOps practice integrates automation into every service to fit your budget and team needs.

  • Simplified Innovation: We handle the complexity of best practices and updates so you don’t have to.

  • End-to-End Security: Our in-house SOC engineers work daily to mitigate risks and keep your operations running smoothly.

Tailored Managed Services

Efficient IT requires round-the-clock attention. Connect In Cloud predicts and resolves issues proactively, allowing your internal team to focus on high-level strategy.

We reject the rigid ‘one size fits all’ approach. Instead, we offer a flexible model where you decide how much to outsource. We build a bespoke agreement using proven building blocks to ensure you get exactly the support you need.

Our Core Support Pillars:

  • Cloud Managed: Expert configuration and maintenance of your cloud framework. We leverage automation to ensure your platform is secure and scalable.

  • Network Managed: Leveraging our expertise as network specialists, we manage and protect your LAN using advanced API-driven solutions.

  • Security Managed: Total peace of mind with 24/7 infrastructure monitoring. We detect and neutralize cyber threats in real-time.

Advanced features of VoIP phone systems

A managed service provider supports your network, applications, infrastructure, and security services. They have responsibility, but you keep control. Your MSP should be responsible for the daily running of your IT environment, monitoring and fixing issues, while you keep control of… changes, optimisations, orchestrations, etc.

All companies can benefit from external expertise available to them through a managed service. The more complex a company’s business, network, or IT usage, the more they will need a highly qualified extension of their team to keep things running safely and smoothly.

Customer stories

Remote Working Solutions

Remote Working Solutions

Cloud Backup & Disaster Recovery

Cloud Backup & Disaster Recovery

Cloud Services & Computing

Cloud Services & Computing

API-Driven SD-WAN

API-Driven SD-WAN

Contact Us

Unlock the Power of Communication with Connect in Cloud

Let’s talk.