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VoIP Phone Systems

Our advanced VoIP phone systems let you run your business from anywhere. Stop using regular phone lines and start using the internet to make calls, record conversations, and look at data to improve team performance. Connect In Cloud is made for businesses of all sizes and shapes. It lets you work quickly and flexibly.

Secure, Scalable, and Smart: VoIP by Connect In Cloud

Why use old landlines? VoIP technology is used by Connect In Cloud to make your internet connection a useful business tool. Our cloud-based platform makes it easy for your staff and clients to talk to each other by routing calls securely.

There are no connection costs up front, and our system is very flexible, so it’s easy to install and even easier to keep up with. As your business grows, Connect In Cloud grows with you, giving you a lot of advanced call management features without the hassle of traditional infrastructure.

The Future of Hybrid Work: Your Office, Anywhere

Connect In Cloud lets you get the most out of hybrid working. With 5G and cloud connectivity, you can now take your office anywhere without having to pay a lot.

Work from anywhere: Connect your VoIP system to smart devices so your team can stay in touch while on the go.

Future-Proof: Use 5G technology to grow your infrastructure without having to worry about expensive hardware upgrades.

Fully Virtual: With our mobile apps, you can build a strong, flexible phone system that works wherever you go.

Connect smarter. Grow faster.

Crafted for your company

Our professionals set up Connect In Cloud VoIP to meet your needs.

Consistent 99.9% uptime

Cut down on interruptions and get more done each day.

Always-on assistance

Our experts are available around the clock to help you keep your business running.

UK-wide presence

More than 1200 experts work in 19 regional offices across the country.

Unlock advanced VoIP system capabilities

VoIP (Voice over Internet Protocol) transmits your voice calls over the internet rather than through traditional copper phone lines. This allows for higher call quality, lower costs, and greater flexibility, enabling you to make and receive calls from any device connected to the internet, not just a desk phone.

Yes. We can port your existing numbers to the Connect In Cloud system so you don't have to change your contact details. This ensures a seamless transition for your clients and business partners without any disruption to your service.

Absolutely. Our system is built for business reliability, boasting a guaranteed 99.9% uptime. We utilize secure, cloud-based infrastructure to ensure your calls are clear and uninterrupted, minimizing downtime and maximizing productivity.

Not necessarily. One of the biggest advantages of our VoIP solution is its compatibility. You can often use your existing VoIP-enabled handsets, or simply use our mobile and desktop apps to make calls from your computer or smartphone. If you do need hardware, we can recommend cost-effective options tailored to your needs.

Our system is designed for the modern workforce. By downloading our mobile app or softphone software, your staff can make and receive calls from their business number anywhere in the world—whether they are in the office, at home, or on the move—ensuring your team stays connected everywhere.

We offer Total Care service which includes 24/7 support from our team of experts. With over 1,200 specialists working across 19 UK sites, you can rest assured that friendly, local expertise is always available to resolve any issues instantly.

Yes. VoIP eliminates the need for expensive line rentals and reduces call costs significantly, especially for international calls. Additionally, because the system is cloud-based, there are no expensive upfront maintenance or connection costs associated with traditional PBX hardware.

Modern VoIP is very efficient. While the exact speed depends on the number of concurrent calls your business makes, standard high-speed broadband or 4G/5G connections are typically more than sufficient. Our specialists can assess your current connectivity to ensure it meets the requirements for crystal-clear voice quality.

Yes, our solution is brilliantly agile. As a cloud-based service, it is fully scalable. You can easily add new users, features, or lines instantly as your business expands, without the need for a technician to visit your premises to install new physical lines.

Navigate the Digital Switch-Over with Confidence

It’s important to upgrade your old phone lines to a digital service now that the public service telephone network (PSTN) switch-off is coming up quickly. Change can be scary, but switching to Connect In Cloud’s VoIP service is the best thing you can do for your business’s long-term success.

Not sure where to begin? We can deal with the hard parts. Set up a free consultation with one of our experts today, and we’ll show you how to improve your business communications in the future.

Your trusted VoIP phone system partner

Scale on demand

Stop paying for lines you don’t use. With our VoIP solution, you only pay for what you use. You can quickly add or remove licenses as your team changes, which gives you full control over your budget.

Built-In Protection

We will keep your calls safe. We use strong encryption to protect voice data as it travels, giving you privacy and security that regular phone lines can’t match.

Rich Feature Set

Give your team a set of advanced integrations to help them work together better. Our system makes communication easier and keeps your business connected, from smart call routing to seamless CRM connections.

Reduce Your Overheads

Start saving money right away. Our cloud-hosted solution keeps your budget in check because you don’t have to buy any expensive hardware or pay for maintenance or upgrades.

Custom-Built for Efficiency

Give your employees the tools they need to do their jobs better with a VoIP platform that meets your specific needs. Our solution makes your business run more smoothly by giving your team access to a wide range of useful tools and features.

Unlock Higher Performance

Change the way your group works. We help you improve communication and teamwork by giving you a set of advanced tools. This leads to a big boost in overall productivity.

Business VoIP options

Horizon: The Complete Cloud Solution

Find a hosted communications service that can grow with you. Horizon VoIP is a cloud-based platform that combines fixed and mobile phone service into one. It gives you full control over your system with a simple web interface and powerful call management tools. Horizon is the best choice for any modern business because it is efficient, scalable, and affordable.

BitTitan Cloud Migration O2 EE SME

Unified Calling within Microsoft Teams

Add strong VoIP phone service directly to Microsoft Teams to make your work flow more smoothly. Connect In Cloud makes it easy to take voice and video calls from outside the app without having to leave it. This platform is powerful and affordable, and it will help your business stay competitive and ready for the future.

Simple, Smart, and Affordable

Get PhoneLine+, the digital phone system made for small businesses today. It replaces your old landline with a cloud-based solution that is simple to use and has a lot of features. Get ready for the future of telecommunications with a smart system that costs very little.

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Frequently Asked Questions

A VoIP phone system, or Voice over Internet Protocol phone system, lets businesses make and receive phone calls over the internet instead of using traditional copper phone lines to send voice data. VoIP technology sends voice signals over an IP network as digital data packets instead of analogue signals. This means that fewer data packets are lost, making it a reliable solution with little interference when talking on the phone.

There are many reasons why businesses should use VoIP phone systems, and by 2027, voice over internet protocol (VoIP) technology will replace traditional copper phone lines in the UK. This is because BT Openreach is turning off the Public Switch Telephone Network (PSTN) and the Integrated Services Digital Network (ISDN). Because of this, all businesses will need to switch to a VoIP phone system to keep their telecommunications working.

Instead of using traditional analogue phone lines, a VoIP phone system turns voice signals into digital data packets and sends them over the internet. When you make a call, your voice is digitised and broken up into packets. These packets travel over the IP network to the person you're calling, where they are put back together to make sure the communication is clear and reliable.
This technology lets companies make and receive calls over the internet, which is a cheap and flexible way to do business. VoIP systems can also work with other communication tools, like call forwarding and video conferencing, to make it easier for people to work together and from home.

A VoIP phone system needs a high-speed internet connection because that's how the calls will be made. You also need a VoIP service provider to give you the communications platform.

VoIP phone systems are hosted in the cloud, and you need a license for each number or extension. To use the software to make and receive calls, each user will need their own licence. Once you have the license for the system you want, all you have to do is install the software on the necessary devices and set up the system to meet your business's needs.

The total cost of using business VoIP will depend on how big the business is, but it has a lot of advantages over regular phone lines, and calls can be sent to any place at any time.

Your mobile phone becomes an extension of your office phone system when you connect it to a cloud platform through a mobile app. This lets you make and receive calls, check voicemail, and use other business communication features from anywhere.

A cloud-based system makes it easy for your mobile phone to connect to the company's phone network, giving you freedom and portability. You can use your phone just like you would a desk phone, whether you're at work, on the go, or working from home. You don't need a physical landline connection.

VoIP for business lets companies make and receive calls over the internet instead of regular phone lines. This has many benefits, such as saving money, being able to grow, and having more advanced communication tools. Businesses can use VoIP desk phones, mobile apps, or adapters to turn voice signals into digital data. This data is then sent to a VoIP service provider. The provider handles the call and sends it to the right person, making sure that communication is smooth and reliable.

Cloud-based phone systems and Hosted VoIP phone systems are basically the same thing and do the same things. With the voice over internet protocol, the cloud can turn any device that can connect to the internet into a phone. Business VoIP connects a business phone system to the cloud so that people can make voice calls over the internet. This includes extension dials, instant messaging, video calls, and voicemail management.

A VoIP phone system is a cheap, flexible, quick, safe, scalable, and easy-to-use option that has a lot of features for managing calls. A top-of-the-line VoIP phone system will change the way you do business and will last for years to come.

Landlines will soon be useless because the PSTN switch off is set for 2027. All businesses will have to switch to a VoIP solution before the switch off is complete or they will lose their ability to make calls.

As long as your internet connection is safe, your VoIP calls will be very clear and very safe because they use digital data transfer instead of analogue services.

VoIP phone systems work very well, especially when you have a strong and stable internet connection. VoIP technology changes voice into digital data packets. This means that it can provide clear communication with little interference, as long as there is enough bandwidth and not too much network congestion.

VoIP systems can be a very reliable way for businesses to communicate, even when there is a lot of traffic on the network or old equipment. With the right setup, regular maintenance, and a good internet connection, calls can still be clear.

VoIP will bring your business phone system into the digital age and get you ready for the switch from copper lines to fibre optics.

Adopting voice over IP technology will change your telecommunications in a digital way, giving you many benefits, such as lower costs, more flexibility, and better communication, all while getting your business ready for the PSTN switch off. VoIP phone systems give businesses the tools they need to fully use digital technologies and stay ahead in a future that is becoming more and more digital. They can easily grow and change to meet the needs of the business.

IP phones are the best phones for VoIP because they are made to work with VoIP and have call management features that most regular phones don't have.

But if you want to keep your PSTN-based landline phones, you can use an analogue telephone adapter to make them work with VoIP. Most VoIP services work well with on-premise Private Branch Exchange (PBX) and offer a lot of features that can be controlled through desktop and mobile apps.

The price of a VoIP phone system in the UK varies based on the provider, the features you want, and the size of your business. VoIP is a subscription-based service that is cheaper than traditional landline systems because it costs less to set up and keep up.

VoIP phone systems are usually safer than old-fashioned analogue systems because they use digital encryption to keep calls and data safe. VoIP technology encrypts voice data, making it harder for people who shouldn't be able to hear conversations to do so. This is different from analogue systems, which can be hacked or used for toll fraud. Also, toll fraud, which is when hackers make calls without permission, happens much less often with VoIP because modern systems have better security features to stop these kinds of attacks.

VoIP, like any other digital system, is still at risk from cyber threats like hacking, phishing, and DDoS attacks. Businesses should use strong cybersecurity measures to keep their data safe. These measures include using firewalls, updating software regularly, enabling multi-factor authentication, and training employees on how to keep their data safe. VoIP systems can offer a safe and reliable way to communicate if these steps are taken.

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