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Enterprise

Expert help and software updates to make sure that everything runs at its best, is safe, and is always available.

All Enterprises

API-Driven SD-WAN

With Connect In Cloud, you won’t have to worry about connectivity issues or infrastructure costs. Our SD-WAN solutions give your business a secure, high-performance network at all locations, making the most of your budget and cutting down on IT complexity.

SASE

Give your team power everywhere. We connect all of your systems and data through a secure, flexible cloud architecture that makes sure that every user can work without any problems, no matter where they are.

Hybrid cloud

With Connect In Cloud, you can set your cloud strategy. We help you modernise your data centers or move to the public cloud, no matter where you are in your journey. We use public, private, multi, and hybrid environments to help you unlock real business value and flexibility in a way that lasts.

Cloud Security

Protect your business from all sides. Connect In Cloud uses a defense-in-depth strategy to keep your devices, people, apps, and data safe. We build security into your IT environment from the ground up, so you can be sure that everything is safe and sound.

DevOps & Code Delivery

In today’s digital world, speed and availability are very important.Connect In Cloud gives your business the tools it needs to meet these needs by using API interfaces and advanced automation tools.

Managed Services

Outsource to Connect In Cloud to make sure your IT environment is safe and efficient. Let our professionals take care of the daily monitoring, management, and optimisation of your systems so you can relax.

Protect your Investment
in Unified Communications

In today's fast-changing world, your communications solution is critical to keeping your organization connected.

But cyberattacks are common, technology constantly evolves, new regulations emerge demanding compliance, and competitors leverage cutting-edge solutions that may leave you behind.

Don't risk your reputation or leave your organization exposed. CIC Software Assurance is more than good business practice: It’s your peace of mind that you’re entitled to expert support and software upgrade entitlements for the platform you trust.

Benefits of
Software Assurance

Eliminate unbudgeted upgrade costs

You can stay up to date with the latest updates for your solution and get exclusive access to Technology Migration Programs.

Protect against security threats

With CIC's ongoing security updates and support, make cyber security a part of every business process.

End Frustrating Vendor Runarounds

Only with CIC Software Assurance can you be sure of vendor-level support and expertise.

Avoid Costly Downtime Disasters

Software Assurance helps keep your platform running smoothly by providing reliable, predictable service support that cuts down on downtime.

Navigate regulations with confidence

Software Assurance helps you stay compliant by giving you access to new features and tools.

Adopt and Integrate New Applications

To add value, connect your communications with the apps that run your business processes.

What’s Included
In Software Assurance?

Connect In Cloud's Software Assurance gives you tools, processes, and software updates that make your platform work better, run more smoothly, and be more secure against cyber attacks.

Technical Support

With CIC Software Assurance, you can get help from our Global Technical Support experts, who offer vendor-level support to help you figure out what’s wrong and fix it. You also get access to our knowledge base and the right to security updates and software maintenance fixes.

CloudLink Applications

With Software Assurance, you can always get to the gateway, APIs, and apps built on CIC’s CloudLink platform. This lets Customers, Partners, and Vendors build and deliver advanced apps.

Software Updates

CIC’s Software Assurance service makes sure that CIC Unified Communications works with new tech frameworks and provides software updates so that it can keep up with your changing business needs.

Security & Compliance

CIC is keeping an eye on global cyber security in real time for all of its platforms, thanks to its global customer base, partners, distributors, and engineers. When CIC finds a security threat, it releases a Service Pack to fix the systems and get rid of the threat.

Performance Analytics

CIC Performance Analytics is a fault and performance management tool that keeps an eye on and manages your whole network. It can find problems with voice and network quality before they cause outages that affect your business. It helps fix problems faster and makes sure the network works well. Some CIC platforms let you choose this price.

Depending on the CIC Product, the SWA may have different rights to certain service features. Please ask your Partner or Sales contact for more information.

Let's discuss
Your Software Assurance needs