Giacom offer several calling options for your customer business requirements, from inbound services, Carrier Pre Select, IP Calling and Global Voice Services. We also offer in our calling products Fraud Detection Services.
Fraudulent and unauthorised usage of telephony services continues to pose challenges to UK businesses whether the service being used is traditional fixed line telephony or IP voice products. The Telecommunications UK Fraud Forum (TUFF) estimates £953 million is lost to telecoms fraud in the UK per year. Using automated systems, we download regular CDRs from our providers 24/7/365 and use this information to trigger call patterns and alerts. Our in-house developed system allows thresholds to be defined against each CLI and also uses blacklists and ‘hot destination’ lists to trigger alerts to our Fraud Management Team and our Partners at no extra cost.
If you do not have your WLR with Giacom we can still provide you with low cost call rates on your WLR services with our wholesale calls product.
All our rate cards for fixed line, Inbound, IP calls and Global are clear and easy to understand with simple pence per.
From order processing to billing, we take away the hassle of dealing directly with BT Openreach, providing simple and transparent pricing, daily CDRs, billing as well as in-house fraud detection and alerting services all with our Partners’ service satisfaction in mind.
Wholesale Calls offers a low price pence per minute rate for Wholesale Line Rental (WLR) services.
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