Take your business anywhere with our advanced VoIP phone systems. Ditch traditional lines and use the internet to make calls, record conversations, and analyze data for better team performance. Designed for businesses of every shape and size, Connect In Cloud gives you the freedom to work flexible and fast.
Why rely on outdated landlines? Connect In Cloud utilizes VoIP technology to turn your internet connection into a powerful business tool. Our cloud-based platform offers secure call routing and creates a seamless experience for both your staff and your clients.
With zero upfront connection costs and a brilliantly agile design, our system is easy to install and even easier to maintain. As your business expands, Connect In Cloud grows with you, delivering a wealth of advanced call management features without the headache of traditional infrastructure.
Unlock the full potential of hybrid working with Connect In Cloud. Thanks to the power of 5G and cloud connectivity, you can now extend your office capabilities to any location without the heavy price tag.
Work Anywhere: Integrate your VoIP system with smart devices to keep your team connected on the go.
Future-Proof: Leverage 5G capabilities to expand your infrastructure without worrying about costly hardware upgrades.
Fully Virtual: Use our integrated mobile apps to create a robust, scalable phone system that moves with you.
Our experts configure Connect In Cloud VoIP to fit your specific demands.
Reduce interruptions and boost your daily output.
Get 24/7 support from our specialists to keep your business running.
Over 1200 experts active across 19 regional offices nationwide.
VoIP (Voice over Internet Protocol) transmits your voice calls over the internet rather than through traditional copper phone lines. This allows for higher call quality, lower costs, and greater flexibility, enabling you to make and receive calls from any device connected to the internet, not just a desk phone.
Yes. We can port your existing numbers to the Connect In Cloud system so you don't have to change your contact details. This ensures a seamless transition for your clients and business partners without any disruption to your service.
Absolutely. Our system is built for business reliability, boasting a guaranteed 99.9% uptime. We utilize secure, cloud-based infrastructure to ensure your calls are clear and uninterrupted, minimizing downtime and maximizing productivity.
Not necessarily. One of the biggest advantages of our VoIP solution is its compatibility. You can often use your existing VoIP-enabled handsets, or simply use our mobile and desktop apps to make calls from your computer or smartphone. If you do need hardware, we can recommend cost-effective options tailored to your needs.
Our system is designed for the modern workforce. By downloading our mobile app or softphone software, your staff can make and receive calls from their business number anywhere in the world—whether they are in the office, at home, or on the move—ensuring your team stays connected everywhere.
We offer Total Care service which includes 24/7 support from our team of experts. With over 1,200 specialists working across 19 UK sites, you can rest assured that friendly, local expertise is always available to resolve any issues instantly.
Yes. VoIP eliminates the need for expensive line rentals and reduces call costs significantly, especially for international calls. Additionally, because the system is cloud-based, there are no expensive upfront maintenance or connection costs associated with traditional PBX hardware.
Modern VoIP is very efficient. While the exact speed depends on the number of concurrent calls your business makes, standard high-speed broadband or 4G/5G connections are typically more than sufficient. Our specialists can assess your current connectivity to ensure it meets the requirements for crystal-clear voice quality.
Yes, our solution is brilliantly agile. As a cloud-based service, it is fully scalable. You can easily add new users, features, or lines instantly as your business expands, without the need for a technician to visit your premises to install new physical lines.
With the public service telephone network (PSTN) switch-off fast approaching, upgrading your legacy phone lines to a digital service is vital. While change can be daunting, switching to a VoIP service with Connect In Cloud is the best decision you can make for your business’s long-term success.
Unsure where to start? Let us handle the complexity. Schedule a free consultation with our experts today, and we will walk you through the future of your business communications.
Stop paying for unused lines. Our VoIP solution allows you to pay only for what you need. Instantly add or remove licenses as your team changes, keeping you in complete control of your budget.
Your calls are safe with us. We use robust encryption to secure voice data while it travels, offering a level of privacy and security that standard phone lines simply cannot match.
Enhance your team’s collaboration with a suite of advanced integrations. From smart call routing to seamless CRM connections, our system simplifies communication and keeps your business connected.
Save money from day one. With no expensive hardware to install and no hidden costs for maintenance or upgrades, our cloud-hosted solution keeps your budget strictly under control.
Empower your workforce with a VoIP platform tailored to your unique requirements. Our solution enhances operational efficiency by giving your team access to a wide array of powerful features and tools.
Transform how your team works. By providing a suite of advanced features, we help you streamline communication and foster better collaboration, resulting in a significant increase in overall productivity.
Discover a hosted communications service that grows with you. Horizon VoIP combines fixed and mobile telephony into one agile, cloud-based platform. Featuring an easy-to-use web interface and powerful call management tools, it gives you total control over your system. Efficient, scalable, and cost-effective, Horizon is the ideal choice for any modern business.
Streamline your workflow by integrating robust VoIP telephony directly into Microsoft Teams. Connect In Cloud delivers a seamless solution that allows you to handle external voice and video calls without leaving the app. It is a powerful, cost-effective platform designed to keep your business competitive and ready for the future.
Upgrade to PhoneLine+, the digital phone system designed for the modern small business. It replaces your old landline with a simple, cloud-based solution that is easy to use and rich in features. Get ready for the future of telecoms with a smart system available at a highly competitive price.
A VoIP phone system, or Voice over Internet Protocol phone system, uses internet based technology that allows businesses to make and receive phone calls over the internet, instead of using traditional analogue copper based phone lines to send voice data. VoIP technology converts voice signals into digital data packets rather than analogue signals to transmit them over an IP network, allowing for less data packet loss, therefore presenting a reliable solution, with minimal interference when communicating over the phone.
Deploying a VoIP phone system offers numerous benefits that make them an attractive choice for businesses, and by 2027 voice over internet protocol (VoIP) technology is set to replace traditional copper phone lines in the UK, as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are being switched off by BT Openreach. As a result of this all businesses will be required to switch to a VoIP phone system in order to maintain the functionality of telecommunications in their organisation.
A VoIP phone system works by converting voice signals into digital data packets and transmitting them over an internet connection, rather than traditional analogue phone lines. When a call is made, the voice is digitised and broken down into packets, which travel across the IP network to the recipient, where they are reassembled to deliver clear, reliable communication.
This technology enables businesses to make and receive calls through the internet, providing a cost-effective and flexible solution. VoIP systems can also integrate with other communication tools, such as video conferencing and call forwarding, improving collaboration and supporting remote work environments.
A high-speed internet connection is the main component for a VoIP phone system, since this is what the calls will be made through, however you will also need a VoIP service provider to supply the communications platform.
VoIP phone systems are a cloud hosted service that require a license per number or extension. Each user will require their own license in order to access the software to make and receive calls. Once you have the licensing for your chosen system, you simply need to install the software onto the required devices and configure the system to suit the needs of your business.
The overall cost of using business VoIP will vary depending on the size of the business, however this comes with a wealth of benefits compared to traditional phone lines and calls can be diverted to any location at any time.
Through a mobile app connected to the cloud platform, your mobile phone becomes an extension of your office phone system, allowing you to make and receive calls, access voicemail, and use other business communication features from anywhere.
With a cloud-based system, your mobile phone seamlessly integrates with the company's phone network, offering flexibility and portability. Whether you're in the office, on the go, or working remotely, you can maintain the same functionality as you would with a desk phone, without needing a physical landline connection.
VoIP for business allows companies to make and receive calls over the internet rather than traditional phone lines, providing numerous advantages, including cost savings, scalability, and advanced communication features. Businesses can use VoIP desk phones, mobile apps, or adapters to convert voice signals into digital data, which is then transmitted to a VoIP service provider. The provider processes and routes the call to the recipient, ensuring seamless and reliable communication.
Cloud-based phone systems and Hosted VoIP phone systems are essentially the same thing and have the same functionality. The cloud turns any device with internet access into a potential phone using the voice over internet protocol. Business VoIP integrates a business phone system with the cloud to provide a range of voice service over the web including extension dials, instant messaging, video calls, and voicemail management.
A VoIP phone system offers a cost-effective, flexible, agile, secure, scalable and easy-to-use solution that comes with a wealth of call management features. An industry leading VoIP phone system is future-proof and will quite simply transform the way you do business.
With the PSTN switch off set for 2027, landlines will soon be obsolete and all businesses will be required to switch to a VoIP solution prior to the completion of the switch off or risk losing their telecommunications capabilities.
As long as you have a secure internet connection, then your VoIP calls will be excellent quality and highly secure due to the digital transfer of data over traditional analogue services.
VoIP phone systems are very reliable, especially when used with a strong and stable internet connection. Because VoIP technology converts voice into digital data packets, it can offer clear communication with minimal interference, provided there is adequate bandwidth and low network congestion.
Whilst high traffic on the network, or outdated equipment can affect call quality with the proper setup, regular maintenance, and a good internet connection, VoIP systems can offer a highly reliable solution for business communications.
VoIP will advance your business phone system into a digital future and prepare your business for the move away from traditional copper lines.
Embracing voice over IP technology will digitally transform for your telecommunications, bringing a multitude of benefits, including cost savings, increased flexibility, and enhanced communication capabilities, all while ensuring your business is prepared for the PSTN switch off. With the ability to easily scale and adapt to changing business needs, VoIP phone systems position businesses to embrace the full potential of digital technologies and stay ahead in an increasingly digital future.
The best phones for VoIP are IP phones as they have been designed for use with VoIP and have call management features which most conventional phones lack.
However, if you’re keen to retain your existing PSTN-based landline phones, you can use an analogue telephone adaptor which will allow your phones to work with VoIP technology. Most VoIP services seamlessly integrate with on-premise Private Branch Exchange (PBX) and provide a wide range of features that can be managed through the desktop or mobile applications.
The cost of a VoIP phone system in the UK depends on factors such as the provider, chosen features, and the size of your business. VoIP operates on a subscription-based model, making it a more cost-effective alternative to traditional landline systems, with lower setup and maintenance expenses.
VoIP phone systems are generally more secure than traditional analogue systems as they use digital encryption to protect calls and data. Unlike analogue systems, which can be vulnerable to physical tampering or toll fraud, VoIP technology encrypts voice data, making it harder for unauthorised users to intercept or eavesdrop on conversations. Additionally, issues like toll fraud, where hackers make unauthorised calls, are much less common with VoIP, as modern systems offer better security measures to prevent such attacks.
However, like any digital system, VoIP is still susceptible to cyber threats such as hacking, phishing, or DDoS attacks. To maximise security, businesses should implement strong cybersecurity practices, such as using firewalls, regularly updating software, enabling multi-factor authentication, and training staff on security best practices. With these measures in place, VoIP systems can provide a secure and reliable communication solution.
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