
Mitel Devices Meet Connect In Cloud
IT directors and CTOs who have been in charge of Mitel installations on-site for years have had to deal with a problem that is very annoying. They know the future is in the cloud because it lets them work from anywhere, is flexible, and works with AI, but it has always seemed too expensive to get there. The software wasn’t the main problem; it was the hardware.
A lot of companies felt stuck because there weren’t many options for Mitel cloud migration that would let them keep their current hardware. The industry standard advice was to “rip and replace,” which meant that businesses had to throw away hundreds or even thousands of perfectly good desk phones to switch to a new platform. These limits often led to higher costs, more operational risk, and big problems with running a business on a daily basis.
There is a better way to go now. Connect In Cloud has built-in support for Mitel phones, so businesses can modernise on their own terms. You can now execute a Mitel cloud migration without having to buy new devices. This lets you use all of Connect In Cloud’s contact center and communications tools without having to worry about hardware problems.
Why Modernisation Can’t Wait
There is a growing need to move away from old systems. PBX systems that are installed on-site used to be reliable, but they are becoming less so. Over time, they can make reliability risks worse by making maintenance more expensive, limiting integrations, and making it hard to quickly innovate, especially in the field of Artificial Intelligence (AI).
As these old systems stay in place, the organization’s data gets spread out. Workflows stay separate, which makes it hard for departments to work together. Storing your voice data on a server and your CRM data in the cloud hurts both employees and customers. Teams have to use up valuable IT resources just to keep the lights on and handle server patches, while other companies move forward with cloud-based innovation.
You can’t wait any longer because of that. Connect In Cloud breaks down these barriers. Our platform offers businesses AI-powered communications, global voice services, omnichannel contact center capabilities, and unified UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service). Everything is built on a single, secure, cloud-native base.
When you use Connect In Cloud to facilitate your Mitel cloud migration, you’re not just moving the system; you’re also changing how your business works. By using proven, low-risk onboarding that supports phased rollouts by site or department, you can modernise faster and with less downtime.
The Hidden Costs of “Rip and Replace”
When people think about moving to the cloud, the cost of the hardware is often what makes them gasp. It can be very expensive to buy new proprietary phones from a different vendor to replace 500 Mitel handsets that are only a few years old.
There is also the cost of managing the change, in addition to the money. People who work for you are creatures of habit. They know how to check their voicemail, transfer calls and hold meetings on their phones. You will have to retrain every employee if you have to buy new phones. This will slow down work and make people angry.
A Mitel cloud migration strategy that uses Connect In Cloud can help you get around these problems. You don’t have to teach your staff anything new, and you can take the hardware line item out of your budget. They keep the phone they know, but the engine that runs it gets a million times stronger.
Cut Your Costs and Keep Your Phones
With Connect In Cloud, customers can keep their current Mitel phones and save money. This method saves you money on unnecessary capital costs, gets you value faster, and makes the most of the hardware you already have.
Migration times are shorter and much less of a problem. Instead of having to install new hardware, IT teams can focus on getting users to use software features like mobile apps and desktop integrations.
Businesses can also use more advanced features on the Connect In Cloud Platform. Most of the time, a Mitel cloud migration promises better features, but with us, it really does:
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Unified UCaaS and CCaaS: Break down the wall between your back-office workers and your contact center agents.
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The best global PSTN coverage in the business: voice quality and reliability vary from country to country.
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AI-Powered Insights: Use the information from your current Mitel phones to automatically transcribe calls, find out how people feel, and make summaries.
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Single Platform Simplicity: Put all of your communication tools into one place to make things easier and stop vendor sprawl.
The Green Advantage : Less E-Waste
Also, when planning a Mitel cloud migration that keeps hardware, you should think about your Environmental, Social, and Governance (ESG) goals.
The telecommunications industry all over the world makes a lot of electronic trash. When a company moves its phone system to the cloud, the plastic and circuitry end up in landfills or recycling centers that use energy to process them.
Working with Connect In Cloud to reuse your old Mitel phones is good for the environment. You are making your tech last longer and cutting down on the amount of carbon your business puts into the air. This plan to modernise can be agreed upon by both your CFO and your Sustainability Officer.
It’s Clear What the Benefits Are
People often think that moving from on-premise to the cloud means giving up some features for more stability. Connect In Cloud gets rid of the trade-off.
Businesses can make their services more reliable by using Connect In Cloud’s globally redundant infrastructure and uptime SLAs (Service Level Agreements) that are backed by money. If the power goes out in your office, our cloud won’t go down like a box in your server room.
You can grow your business on your own terms while also supporting global growth, hybrid work, and AI-driven insights. It’s not about getting rid of what you have anymore; it’s about making it better during your Mitel cloud migration.

How the Move Goes
Many IT leaders are afraid that “compatible” means “hard.” The process is easier with Connect In Cloud. We have made special provisioning protocols that let your current Mitel IP phones register again with the secure cloud platform Connect In Cloud.
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We check your current Mitel models to make sure they will work together.
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Provisioning: We use automated tools to reprogram the devices over the network, and most of the time, an engineer doesn’t even have to touch the physical desk phone.
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Deployment: You can start using the Connect In Cloud softphone and mobile app right away. This creates a hybrid environment where the desk phone and computer work together.
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Change: You can now use advanced analytics and call flows that the old PBX couldn’t handle.
Connect In Cloud is the best option for Mitel cloud migration because it works with so many different types of technology. We know what kind of hardware you have and how to make it work well in today’s world.
Fill in the Space Between the Office and Remote
One of the worst things about old Mitel systems is that they only work in the office. People who want to work from home usually have to forward calls to a cell phone or use a VPN, which makes the voice quality worse.
Through a Mitel cloud migration with Connect In Cloud, that desk phone becomes just one endpoint in your profile. The user can answer a call on their Mitel desk phone, park it, and then pick it up on their Connect In Cloud mobile app when they leave. The desk phone is still useful for deep work, but it doesn’t let other people know when the user is free anymore.
The Best Way to Go Forward
Businesses today have to move to the cloud. The things you do to get there are what make you successful. You don’t need to spend all of your IT budget on new hardware to get the best communication technology in the world.
The best choice for your Mitel cloud migration is Connect In Cloud. It gives you the best of both worlds: the familiarity and ROI of your current hardware, plus the power, security, and AI features of a top-notch cloud platform.
Connect In Cloud can help you get started on your journey to the cloud today.