Office phone systems Birmingham

Office phone systems Birmingham

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Office phone systems Birmingham

Companies in Birmingham can buy new phone systems for their offices.

Are you ready for the future of technology in your Birmingham business? In 2025, the UK will turn off its old ISDN phone network. Businesses need to buy a new phone system for the office that is up-to-date, flexible, and inexpensive.

Our cutting-edge VoIP services are made to help Birmingham businesses talk to each other better, support hybrid work, and save a lot of money every month.

Good for your Birmingham business:

  • Keep Your Local Identity: You can easily move your current 0121 Birmingham number to our platform, or you can get a new one to make your business more visible in the area.
  • Your team should be able to call and receive calls on their business number from a laptop, a mobile app, or a desk phone, no matter where they are—at work, at home in Solihull, or on the go.
  • Cut down on the cost of your phone bills: Don’t rent ISDN lines that are too old and cost too much. It’s easier to plan and save money with our simple per-user pricing and all-inclusive call packages.
  • Features for businesses: You can use tools like auto-attendants (“Press 1 for Sales…”), call recording, voicemail-to-email, and easy integration with your CRM.
  • Guaranteed Reliability: If something goes wrong, our systems will switch to a backup without you having to do anything. If the internet in your office goes down, calls will go straight to your cell phone. That way, you’ll always get a call from a customer.

Call us today for a free quote with no strings attached if you want the best office phone system for your Birmingham business.

Area Information

Birmingham has a lot of young people from all over the world.

Birmingham is the second largest city in England, and a lot of different kinds of people live there. This is what makes it one of the most interesting and diverse cities in Europe. There are a lot of different cultures, languages, and communities in the city, which makes it a lively place. There are a lot of different ethnic groups and young people who live there. This overview is mostly based on the 2021 UK Census.

People and Growth

  • Birmingham: Birmingham has the most people of any local authority in the UK, with about 1.14 million people living there.
  • Wider Metropolitan Area: The West Midlands metropolitan area, which has about 2.9 million people living in it, is centred here.

The number of people living in the city has been going up steadily for the last twenty years. This is because more people from other countries are moving there and having babies than in other parts of the country.

A Place for Teens

Birmingham is different from other cities because it has a lot of young people living there. People say it’s one of the biggest cities in Europe that is still growing.

  • Age Structure: About 40% of the people who live in Birmingham are under 25.
  • Average Age: The average age in Birmingham is much younger than the average age in the rest of the country. A lot of families with kids and students live there, which is why.

The city’s young people give it a lot of energy, help its cultural scenes, and make it a good place to work.

A “majority-minority” city with a lot of different cultural and ethnic groups

There isn’t one race that makes up more than half of the people who live in Birmingham. For the first time, the 2021 Census showed that less than half of the people in the city were White.

This group of people is made up of the following:

  • 43% of the people are White, and 36% of those people say they are British White.
  • There are 31% of people who are Asian or Asian British. There are a lot of different kinds of people in this group. People from Pakistan (17%), India (7%), and Bangladesh (4%) make up the most common groups.
  • There are 11% of people who live here who are Black, Black British, African, or Caribbean. Many people have ancestors who came from the Black Caribbean and Black Africa.
  • 6% of the people are from more than one ethnic group.
  • 9% of the people are from different ethnic groups, such as Arabs and others.

You can tell how different this city is by its neighbourhoods, festivals, food, and music.

Faith and Religion

People have been moving to Birmingham and starting families there for years, so the city’s religious scene is as diverse as its ethnic makeup.

  • Christianity is still the most popular religion, with 34% of the population.
  • Islam is the second most popular religion in the UK, with 30% of people saying they are Muslim. This is one of the highest percentages in any city in the UK.
  • Twenty-four percent of people said they didn’t believe in a god.
  • Other Religions: There are large and long-established Sikh (3%), Hindu (2%), and Buddhist (2%) groups in Birmingham.

A look at the people and the economy

  • The city has done a good job of changing from being a place where factories were to one where services are. Health care, education, retail, finance, and government are some of the biggest job markets. It’s also a popular place in Europe for events and meetings.
  • There are a lot of students in Birmingham because it has a lot of big schools. This keeps the city new and gives it new ideas.
  • Deprivation: The city is a major business hub, but like many other large cities that used to be industrial, it has a lot of poor people. In different parts of the city, health, wealth, and job opportunities are very different.

The languages you speak and where you were born.

The city is very international because of the languages and places of birth of the people who live there. A lot of the people who live in Birmingham didn’t grow up there. Many people speak more than one language. Some of the most common are Urdu, Punjabi, Bengali, and Arabic.

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History

From the “Workshop of the World” to the “Forested Hamlet”

Birmingham’s story is one of constant change, quick growth, and new ideas. It wasn’t built by the Romans, and it wasn’t one of Britain’s other great cities that was a major mediaeval power. Instead, its history shows how smart and hard-working the people were when they built a city in the middle of England that would become the centre of the Industrial Revolution.

A Clearing in the Time of the Anglo-Saxons

Birmingham was a very small town in the 7th century, when the Anglo-Saxon period began. People think that the name comes from “Beormingahām,” which means “the home (hām) of the people (inga) of a leader named Beorma.” At first, it was just a small hole in the thick Forest of Arden, which is a sparsely populated area of heath and woods. For hundreds of years, it was a small farming manor, but towns like Lichfield and Coventry were bigger and more important.

How a Market Town Grows

In 1166, Peter de Bermingham, the lord of the manor at the time, bought a royal charter that let him hold a market every week. This was the first major event that changed Birmingham’s history. This one thing changed the settlement’s luck. The “Bull Ring” market became a centre of trade in the area because it was at a natural crossroads. The town attracted artisans, especially those who worked with leather and metal. This was the first step towards making it an industry.

The Engine of the Industrial Revolution

Birmingham was the centre of the Industrial Revolution in the 1700s and 1800s. This growth happened because of a few important things that had never happened before:

  • A Spirit of Innovation: Birmingham was a place where people could be creative and think for themselves. Artisans and engineers could try new things in the city because there were no trade guilds. The Lunar Society included James Watt (who came up with the steam engine), Matthew Boulton (an industrialist), and Joseph Priestley (a scientist). They got together to talk about new ideas that would make the world a better place.
  • “The City of a Thousand Trades”: Birmingham was strong because it had a lot of businesses, unlike other cities that only had one. People called it the “Workshop of the World” because it made a lot of different metal things. The Gun Quarter made guns, and the Jewellery Quarter became a world centre for making jewellery, a title it still holds today.
  • The Canal Network: Birmingham is in the middle of the country and is far from the sea, which could have been a problem. The city, on the other hand, became the hub of England’s canal network. This complicated system of waterways had more miles of canals than Venice. It was like a highway back then, which made it easy to move iron and coal in and finished goods out.

Pride and Growth in Cities During the Victorian Era

People in the Victorian era were very proud of their cities because they were very rich because of industry. Joseph Chamberlain and other mayors who wanted to make things better showed how to run a city well in Birmingham. Cleaning up slums and building schools, parks, libraries and museums cost the city a lot of money. The Museum & Art Gallery and the Council House are two of the most well-known buildings from this time in the city. The Cadbury family built model villages like Bournville so that their workers would have nice places to live.

The 20th century was a time of war, death, and new starts.

Birmingham was a major industrial centre that made everything from weapons to Spitfire fighter planes. It played a big role in both World War I and World War II. It was easy for the enemy to bomb Birmingham during the Blitz, which caused a lot of damage.

After the war, a lot of things changed. The city liked modernist buildings and put cars first. The Inner Ring Road and the first Bull Ring shopping centre were built because of this. But the late 20th century also had a lot of problems, like high unemployment because traditional manufacturing jobs were going away. After the war, people from Ireland, the Caribbean, and South Asia moved to the city, which changed the way it looked. This made Birmingham’s modern, diverse culture rich and full of life.

A City of the World in the 21st Century

Birmingham has changed in another amazing way since the 1990s. The city centre has changed a lot because of a lot of big regeneration projects. The canalside at Brindleyplace was rebuilt, the famous Selfridges building was built at the new Bullring, and the beautiful Library of Birmingham opened, among other things. Birmingham is now a young, lively, and confident European city that is a major centre for culture, business, and events. It was a great place to host the Commonwealth Games in 2022. It has grown into England’s second city from a small clearing in a forest.

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Nearest

Nearest

The closest and most important airport for the city is Birmingham Airport (BHX). It is about 8 miles (13 km) southeast of the centre of Birmingham.
Important Information: Birmingham Airport is the official name of the airport, and its IATA code is BHX. Before it was called Birmingham International Airport, it was known as Elmdon Airport.

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Best Places

Best Places

Birmingham, England, was where the Industrial Revolution started. Now it’s a busy cultural centre with a lot of history, new ideas, and things to do.

A Guide to Birmingham: From Old Canals to New Things

Birmingham has a lot of fun things to see and do. There are quiet canals and historic Victorian squares next to modern buildings in the busy centre of the city. Here are the best places to go, organised by theme.

1. The Centre for Culture and History

The city centre is a great place to start your trip because it shows how proud Birmingham is of its people and its history.

  • Victoria Square and Chamberlain Square: Two of the city’s most beautiful civic centres are Victoria Square and Chamberlain Square. The Town Hall and the Council House are both beautiful Victorian-style buildings. The area has been beautifully turned into a pedestrian zone with fountains and statues. You can get a good look at the city and take great pictures from here.
  • The Birmingham Museum and Art Gallery: (Please check the hours because they are working on it in stages.) Chamberlain Square has a lot of art and history. People from all over the world know about its collection of Pre-Raphaelite paintings and the Staffordshire Hoard, which is the biggest hoard of Anglo-Saxon gold ever found.
  • The Birmingham Library: The library is a well-known building in Birmingham today because of its complicated round metal design. Don’t just look at it from the outside; go inside! One of the best places to see the city is from the rooftop terrace of The Secret Garden. Take the stairs to get there. You should also be able to see the beautiful Shakespeare Memorial Room at the top, which has wood panelling.

2. What the Industrial Revolution did

If you want to really get to know Birmingham, you should learn about its industrial past, which has been well-preserved and put to new uses.

  • The Canal Network: Birmingham has more canals than Venice. Did you know that? The Canal Network, which includes Brindleyplace and Gas Street Basin, is a great place to see them. The canals are the best part of the city. Brindleyplace has some great bars and restaurants, and you can walk to the old Gas Street Basin from there. There are narrowboats of all colours parked here, and old-fashioned pubs are right by the water. At night, it has a lot of character.
  • The Jewellery Quarter: This historic area is a national treasure in the UK. It still has more than 700 shops and jewellers that aren’t part of a chain. This area has a lot of cool Victorian buildings and red brick workshops. The Museum of the Jewellery Quarter is housed in a well-kept workshop. You can see how people have used their hands for hundreds of years.
  • Black Country Living Museum: You can take a day trip from Birmingham to the Black Country Living Museum. It’s not far from Birmingham, and it’s one of the best outdoor museums in the world. You will go back in time to one of the first places in Britain to have factories. You can see old houses, ride a vintage tram, go “down” a coal mine, and talk to people who are dressed like people from the past. People know that Peaky Blinders was filmed there.

3. Shopping, eating, and amazing things that are happening right now

People who like to shop and eat will love Birmingham.

  • Bullring and Grand Central: When it comes to shopping in the city, Bullring and Grand Central are the best. It’s hard to miss the famous Selfridges building. It looks like something from the future and is covered in 15,000 discs made of spun aluminium. There are hundreds of shops and restaurants inside, and it’s easy to get to all of them from Birmingham New Street station.
  • Digbeth: Digbeth is where Birmingham’s artists and techies live. People say it feels rough and lively, and it’s famous for its great street art and independent spirit. The Custard Factory is right in the middle of everything. It used to be a factory, but now there are creative businesses, independent shops, and cool cafes there. The best place to see in town.
  • The Balti Triangle: The Balti is a curry that cooks quickly and comes in the steel bowl it was made in. You can only get it in Birmingham. The Balti Triangle is a group of restaurants in the Sparkbrook, Balsall Heath, and Moseley areas that serve great food. This is a place where people who love curry come to worship.

4. For people who like to eat chocolate and be outside

  • Cadbury World: Cadbury World is a great place for families and people who like candy. Cadbury World is in Bournville, which is a historic model village. The tour is fun and interesting, and it teaches you about Cadbury and the history of chocolate. You’ll find out how chocolate is made, get to try out some exhibits, and, of course, get a lot of free samples.
  • Cannon Hill Park: Cannon Hill Park is a lovely park with 250 acres where you can get away from the noise of the city. There is a lake for boating, beautiful gardens, a mini-golf course, and art shows at the Midlands Arts Centre (MAC). It also has a theatre and a movie theatre.

Enjoy your time in this city where everyone is nice!

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Work with Connect in Cloud

Partner with one of the UK’s leading business phone system providers and enjoy exceptional customer service, unbeatable value, and reliable local support — all in one place.

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Installation, Support and Hosting

All our phone systems are installed by our expert team, hosted securely in the cloud (via Amazon EC2 or OVH Cloud), and supported by our in-house engineers for complete peace of mind.

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Choice of Yealink Colour IP Handsets

Every great phone system deserves the perfect handsets and apps — that’s why Connect in Cloud offers the complete range of Yealink desk and DECT phones for any business setup.

Choose from over 20 handset models, or take advantage of our desktop and mobile apps compatible with PC, laptop, iPhone, and Android devices.

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Apps for Desktop, Android, iOS & Web

Every Connect in Cloud phone system includes easy-to-use applications that work seamlessly across all your devices — so your team can start calling and collaborating instantly.

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The UK’s Best Choice of Headsets

Connect in Cloud proudly operates The Headset Center — the UK’s leading online supplier of professional business headsets. Trusted by over 44,000 UK businesses, we deliver quality, reliability, and unbeatable value.

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Dashboards, Wallboards, Reports & Analytics

Stay in control of your business performance with real-time dashboards that track calls, queues, and agent activity — accessible from any device, anywhere. Get live updates, notifications, and detailed analytics to make smarter decisions faster.

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Audio & Video Conferencing

Enjoy fully integrated HD audio and video conferencing with your Connect in Cloud phone system — included at no extra cost. Perfect for virtual meetings, sales presentations, and online training, with no time limits or restrictions.

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Simple, Scalable & Cost-Effective Business Telephone Systems

At Connect in Cloud, we provide powerful cloud-hosted telephone systems that deliver all the features of a traditional phone setup — without the high installation or maintenance costs.

Our systems are fully hosted in the cloud, reducing the risk of downtime and giving your team the flexibility to work seamlessly from the office, home, or on the go.

Whether you operate from a single site or manage multiple locations, our business phone solutions keep your team connected anytime, anywhere, and on any device — empowering your business to stay agile, efficient, and ready for growth.

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Fast response and 24/7 support!

Integrate Your Business Tools Seamlessly

At Connect in Cloud, our small business telephone systems are built for effortless integration with the tools you already use. Out of the box, they connect with leading platforms such as Salesforce, Microsoft Dynamics, HubSpot, SugarCRM, Zendesk, Bullhorn, Pipedrive, and many more — with new integrations added regularly.

We also support less common web-based CRMs, providing click-to-dial and screen pop functionality for a smoother workflow. Plus, with native Microsoft Teams integration, you can enjoy a reliable, cost-effective telephony solution that fits perfectly within your existing Microsoft environment.

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Empowering Businesses with AI-Driven Cloud Communication Solutions

At Connect in Cloud, we blend cutting-edge telecom technology with the power of artificial intelligence to make communication faster, smarter, and more reliable. Our cloud-based systems help teams stay productive, secure, and connected — from anywhere.

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We deliver the essential technology your business depends on

No matter what challenges your business faces, we make communication simpler, more dependable, and completely hassle-free.

Our team takes the time to understand how your people work, then provides clear, practical solutions designed around your needs. From phones and broadband to more advanced systems, we’ll keep your operations running seamlessly and your team connected.

Upgrade Your Business Phone System

Experience our advanced business telephone systems designed for seamless app and CRM integration — with built-in analytics to keep your team connected and informed. Enjoy unlimited calling, HD video meetings, voicemail, and full Microsoft Teams integration, all from just £10 per month.

Improve Business internet Speeds

Connect in Cloud delivers high-speed fibre internet solutions designed to keep your business running at peak performance — with faster speeds, minimal downtime, and enhanced productivity for your entire team.

Fast, Reliable Managed Business WiFi

At Connect in Cloud, we deliver enterprise-grade Unifi Business WiFi solutions that provide exceptional performance, reliability, and coverage. Our expert team designs, installs, and manages wireless networks for businesses across the UK — even in the most demanding environments.

Experts in Business Mobile & Wireless Data

Switch to Connect in Cloud and get more from your business mobile solutions. Explore a wide range of mobile plans, devices, and data services, with competitive quotes from major UK networks — including EE, O2, Vodafone, and Three.

FAQs

Businesses in Birmingham need phone systems for their offices.

Getting a new phone system is a big deal for all businesses in Birmingham, whether they are in Digbeth or the Jewellery Quarter. People ask these questions the most.

1. What kinds of office phone systems do most people use these days?

Companies have three main choices today:

  • In the Cloud VoIP is the newest and most popular option. You call people over the internet, and a “cloud” provider takes care of your phone system. It can change, grow, and is cheap.
  • VoIP on-site: You can make calls over the internet with this system, but the main piece of hardware, the PBX server, is in your office. You have more direct control, but you have to pay more up front and take care of the upkeep yourself.
  • ISDN and PSTN are two examples of old landlines that use copper wires. You should know that BT will shut down this whole network by 2025. Companies shouldn’t buy this old technology; they should plan to get rid of it instead.

2. VoIP keeps coming up. What are the main benefits for my business?

For a number of good reasons, VoIP (Voice over Internet Protocol) is now the standard for business communications:

  • Save money: You can save a lot of money on your monthly bills by not renting ISDN lines anymore. VoIP call packages are also much less expensive, especially when you call people in other countries.
  • Having the option to work from home and being flexible: Allow your employees to use their laptops, cell phones, or home phones to call and answer calls from the main business number. It’s the best answer for a group of workers who need to be flexible.
  • Ability to grow: It’s easy to add a new employee to the phone system when you change the software. As your business grows, it’s easy to add or take away lines from your phone system.
  • Advanced Features: VoIP systems have a lot of business features, like auto-attendants (“Press 1 for Sales…”), call recording, voicemail-to-email, and the ability to work with CRM software. You can get all of these things for a small monthly fee.

3. Is it possible to keep my Birmingham phone number, 0121?

Yes, of course. If you want, you can switch VoIP providers and keep your old 0121 number. This is a normal, controlled process that makes sure you don’t lose your local identity while your business goes on.

4. What should we do if the internet stops working at work?

Many people are worried about this with VoIP, but new systems are very strong on their own. If your office’s internet goes down, your provider can automatically:

  • You can send all of your incoming calls to one mobile phone number or to a group of numbers.
  • Send calls to a recorded message that tells customers about a short-term problem.
  • As long as they have a mobile app and a 4G or 5G data connection, employees can still use their phones to make and receive calls.

5. How much does a cloud-based phone system usually cost in Birmingham?

Most cloud phone systems work on a simple subscription model, which means that each user pays a fee every month. Depending on the features, the monthly cost per user ranges from £10 to £25. Most of the time, this fee covers a set number of calling minutes, all the basic features, and help whenever you need it.

6. What are the benefits of picking a Birmingham provider?

You can work with a provider from anywhere in the UK, but there are some clear benefits to working with one from Birmingham or the West Midlands:

  • On-Site Support: An engineer from your area can come to your business to help you set up, train, or fix problems.
  • Local Knowledge: A Birmingham provider will know about the specific connectivity problems and opportunities that are available in different parts of the city.
  • You keep money in the area when you work with a local business.

7. What are some important things a small business should look for?

When you compare systems, keep these things in mind:

  • Auto-Attendant: Quickly answers calls and gives your business a professional look.
  • People need apps for their phones and computers so they can work from anywhere and at any time.
  • Voicemail-to-Email sends your voicemail messages as audio files straight to your inbox, where you can easily find them.
  • Call Queues: It does a great job of answering calls when things are busy so that customers don’t have to hear a busy signal all the time.

We enable your business to do more! Call us on 0203 146 2222

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