Communication is the most important part of every successful business today. But a lot of businesses in the UK are still stuck with old hardware and copper wires. Now that the PSTN is going away, the question is no longer “if” you should modernise, but how to switch from traditional to internet business phone system.
At Connect in Cloud, we help businesses make the switch to the future of telecommunications without any problems. In this full guide, we’ll go over the steps, benefits, and important tips for how to switch from traditional to internet business phone system.
Why the Change Can’t Be Stopped
Before we talk about the details of how to switch from traditional to internet business phone system, it’s important to know why this is happening. The UK is shutting down its old landline network. In 2025, there won’t be any more old analogue lines. Internet-based systems offer more than just compliance. They also have unmatched flexibility, HD voice quality, and big savings.
Step 1: Check the infrastructure you already have
The first step in learning how to switch from traditional to internet business phone system is to know what you already have.
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How many phones do you have?
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Do you have separate lines for alarms or fax machines?
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How much do you spend on maintenance and calls each month?
You can figure out exactly what features you need in your new cloud-hosted solution by looking at how your current setup works.
Step 2: Check the speed of your Internet connection
Your internet speed is very important because your new phone system will run over the internet. If your office Wi-Fi isn’t stable, you won’t be able to learn how to switch from traditional to internet business phone system.
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Fibre Connectivity: Make sure your fibre connection is stable.
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Bandwidth Allocation: Think about setting up a separate VLAN for voice traffic to make sure calls are always clear, even when a lot of data is being used.
Step 3: Pick the Best VoIP Provider
This is the most important step in how to switch from traditional to internet business phone system. You need a partner like Connect in Cloud that can provide:
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99.9% uptime guarantees.
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Scalability (the ability to easily add or remove users).
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Strong encryption and security.
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Support from the UK.
Step 4: Pick Your Hardware (or Don’t Use Any)
One of the best things about learning how to switch from traditional to internet business phone system is that you might not even need desk phones.
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Softphones: Download an app for your laptop or phone.
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IP Handsets: If you want a real phone, you’ll need IP-enabled devices that connect to your ethernet ports.
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Headsets: Buy your team good noise-cancelling headsets.
Step 5: Make a plan for porting your number
A lot of businesses are worried about losing their local numbers. When you look into how to switch from traditional to internet business phone system, make sure your provider can do “Number Porting.” This lets you keep your 01, 02, or 0800 numbers and move them to the cloud.
Step 6: Set up and train
Setting up your call flow is the last technical step in how to switch from traditional to internet business phone system.
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Auto-attendant: “Press 1 for Sales, 2 for Support.”
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Hunt Groups: Make sure that the right phones ring at the right times.
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Voicemail-to-Email: Get your messages right in your inbox.
It’s just as important to train your employees. Make sure that everyone knows how to use the mobile app for remote work, transfer calls, and set up conferences.
The Benefits of Switching
When you learn how to switch from traditional to internet business phone system, you open up a world of benefits:
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Cut costs: By getting rid of line rental and lowering the cost of international calls.
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Hybrid work ready: Your team can answer business calls from anywhere in the world.
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Professionalism: With advanced call routing, even a small business can sound like a big company.
Common Problems and How to Solve Them
When thinking about how to switch from traditional to internet business phone system, some business owners feel like they have too much on their plate. People often ask, “What if the power goes out?” or “Is it safe?”
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Power: If your office loses power, VoIP systems can automatically send calls to mobile phones.
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Security: The best providers use advanced encryption that is much safer than regular copper wires.
Changing the way your business talks to each other doesn’t have to be hard. You are setting your business up for growth, efficiency, and resilience by following this guide on how to switch from traditional to internet business phone system.
Are you ready to jump in? Get in touch with Connect in Cloud today, and our experts will show you exactly how to switch from traditional to internet business phone system without any downtime.
