New Research Uncovers Critical Shifts in UK Housing Association Technology
New research shows the newest trends in UK housing association technology Housing associations all over the UK are now facing a “perfect storm” of problems with how they run their businesses. The need for affordable, high-quality homes is growing quickly, but so are the expectations of the people who live there. Tenants today want services […]
6 Key Factors Retailers Must Consider When Choosing the Best Contact Center
6 Things Retailers Should Keep in Mind When Choosing a Contact Centre If you work in retail, you know that your contact centre is more than just a place to answer questions. It is the frontline that protects your brand’s reputation. It is where first impressions are formed, customer loyalty is built, and revenue is […]
Retail Cloud Communications: Leading the Tech Revolution | Connect In Cloud
Are you ready to Retail Cloud Communications to be the first person to change how stores use technology? Get ready because things in business move faster than the queue at the store on Black Friday. Because of inflation and problems with the supply chain, IT teams are having a difficult time right now. They need […]
Connect In Cloud Innovation Wave : Transforming CX with AI & Connected Intelligence
The Connect In Cloud Innovation Wave: Making Connections Smarter Through Conversations As the business world changes, it’s more important than ever to be clear and really connect with other people. Connect In Cloud wants to help businesses feel good about how to handle this new way of providing customer service. We’re excited to show you […]
Transforming Housing Association Communication | Connect In Cloud
Improving Communication to Boost Tenant Satisfaction If you talk to your tenants more clearly, they will get along with you better. A lot has changed about how UK housing associations work. People need more than just a bed these days. They now have to deal with a complicated storm of rising demand for social housing, […]
Transforming Local Government Citizen Experience | Connect In Cloud
Why Local Governments Need to Transform the Citizen Experience Many local governments in the UK are worried because the gap between the expected citizen experience and what actually happens is getting bigger. Even though there aren’t as many things to do as there used to be, people still want more. When people in the area […]
Mitel Devices Meet Connect In Cloud: Modernize Without Compromise
Mitel Devices Meet Connect In Cloud IT directors and CTOs who have been in charge of Mitel installations on-site for years have had to deal with a problem that is very annoying. They know the future is in the cloud because it lets them work from anywhere, is flexible, and works with AI, but it […]
No More Missed Messages : How Connect In Cloud’s AI-Powered Communication Keeps You in the Loop
How Connect In Cloud’s AI-Powered Communication Keeps You in the Loop Right now, we’re spending a lot more time talking about work than actually doing it. Recent studies show that handling emails, chat threads, and video calls takes up almost four hours of every workday. Digital saturation is making people less productive and less focused, […]