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Enterprise

Expert Support and Software Updates ensuring peak performance, security protection and high availability.

All Enterprises

API-Driven SD-WAN

Eliminate connectivity struggles and infrastructure costs with Connect In Cloud. Our SD-WAN solutions provide the secure, high-performance network your business demands across every location, optimizing your budget and removing IT complexity.

SASE

Empower your team everywhere. We connect all your systems and data through a secure, flexible cloud architecture that ensures seamless productivity for every user, regardless of location.

Hybrid cloud

Define your cloud strategy with Connect In Cloud. No matter where you are in your journey, we guide you through modernising data centres or migrating to the public cloud. We leverage public, private, multi, and hybrid environments to help you sustainably unlock true business value and agility.

Cloud Security

Secure your business from every angle. Connect In Cloud delivers a defence-in-depth strategy that protects your devices, people, applications, and data. We build security into the fabric of your IT environment, covering you from the inside out to ensure total operational safety.

DevOps & Code Delivery

Speed and availability are essential in the modern digital landscape. Connect In Cloud empowers your organisation to meet these demands by leveraging API interfaces and advanced automation tools.

Managed Services

Ensure a secure, efficient IT environment by outsourcing to Connect In Cloud. Let our experts handle the daily monitoring, management, and optimisation of your systems for total peace of mind.

Protect your Investment
in Unified Communications

In today's fast-changing world, your communications solution is critical to keeping your organization connected.

But cyberattacks are common, technology constantly evolves, new regulations emerge demanding compliance, and competitors leverage cutting-edge solutions that may leave you behind.

Don't risk your reputation or leave your organization exposed. Mitel Software Assurance is more than good business practice: It’s your peace of mind that you’re entitled to expert support and software upgrade entitlements for the platform you trust.

Benefits of
Software Assurance

Eliminate unbudgeted upgrade costs

Access to the latest updates for your solution and exclusive entitlements to Technology Migration Programs ensure you are staying current.

Protect against security threats

Embrace cyber security in every business process with continuous security updates and support from Mitel.

End Frustrating Vendor Runarounds

Only with Mitel Software Assurance are you assured of vendor level expertise and support.

Avoid Costly Downtime Disasters

Software Assurance helps minimize downtime by providing predictable reliable service support to boost the efficiency of the platform you trust.

Navigate regulations with confidence

Software Assurance supports your compliance efforts by making available new features and capabilities.

Adopt and Integrate New Applications

Integrate your communications with applications that power your organizations processes to bring added value.

What’s Included
In Software Assurance?

Connect In Cloud's Software Assurance provides tools, processes and software updates to enhance the efficiency, operability and cyber security of your platform.

Technical Support

With Mitel Software Assurance you get access to our Global Technical Support experts who provide vendor level support to analyze issues and assist with problem resolution. It also entitles you to software maintenance fixes and security updates, as well as access to our knowledge base.

CloudLink Applications

Software Assurance provides you with continuous access to the gateway, APIs, and applications built on Mitel’s CloudLink platform, enabling Customers, Partners and Vendors to build and deliver advanced applications.

Software Updates

With Software Assurance, Mitel provides software updates and ensures the suitability of Mitel Unified Communications for new tech frameworks, so they can continue to meet your evolving business needs.

Security & Compliance

Mitel is monitoring real-time global cyber security from ever-changing threats, for all its platforms, through its global customer base, Partners, Distributors, and Mitel engineers. When Mitel discovers a security threat, a Service Pack is released to update the systems and eliminate the threat

Performance Analytics

Mitel Performance Analytics is a fault and performance management solution that proactively monitors and manages your entire network, and can identify voice and network quality concerns before business affecting outages arise. It provides faster problem resolution and reliable network performance. Available as a price option on some Mitel platforms.

The SWA entitlement to specific service features may vary by Mitel Product, please check with your Partner or Sales contact for more details.

Let's discuss
Your Software Assurance needs