Business PBX

Streamlined business communications

CIC’s Business PBX ensures streamlined communications, keeping your business connected and efficient.

Business PBX from CIC

Business Telephone Systems in the UK are scalable from 2-200 users on a single box or if needed a CIC-chained setup of multiple PABX primary units.

That means that the small office phone system you install has all of the exact same features and functionality as a lot of big company services, for a much lower cost!

Transferring Calls

Business phone systems will let you do this at just a touch of a button, allowing any handset user direct callers to the other staff with ease.

Voicemail to Email

If you have a smart device you’ll be able to listen to your office emails on your mobile phone, laptop or iPad.

Free UK Calls

our business telephone systems provide the ability allow you to connect a multitude of different VoIP services.

Automated Attendant

It answers the calls and gives options for different extensions with your company.

PBX For Small Business

Connect in Cloud PBX systems are suitable for most small businesses as they have no initial outlay, simple installation and come at an attractive price point with a fixed monthly cost.

Connect in Cloud PBX systems are ideal for small businesses, offering streamlined communication without the hassle of heavy upfront costs. With easy installation, no initial outlay, and a fixed monthly fee, our PBX solutions deliver professional-grade features at an affordable price—making business communication simple, scalable, and efficient.

ZERO upfront costs
Free UK National & Mobile Calls
Choice of colour IP handsets
Excellent Mobile Applications

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Get your Virtual PBX service started today

Organisations have relied on Private Branch Exchanges (PBXs) for many years to efficiently manage internal and external telephone communications. These traditional systems were primarily used to route calls between internal extensions and connect to external phone lines, offering businesses greater control and reduced telephony costs.

With the advent of Internet telephony—commonly known as Voice over Internet Protocol (VoIP)—the traditional PBX has evolved into the IP-PBX. Unlike its predecessor, the IP-PBX leverages internet protocol (IP) to transmit voice communications, enabling greater flexibility, scalability, and integration with modern communication tools.

If your organisation is still using a legacy Time Division Multiplexing (TDM) PBX with Integrated Services Digital Network (ISDN) connections, it may be time to consider an upgrade. We offer tailored services to help you transition smoothly to a modern Session Initiation Protocol (SIP)-based telephone system. SIP technology provides a more flexible, cost-effective, and future-proof solution, allowing for enhanced voice quality, improved scalability, and integration with unified communication platforms.

Welcome to Connect in Cloud Business PBX Service

Connecting You to Superior Customer Service

From healthcare, hospitality to education, sales to administration, Connect in Cloud PBX system is suitable for all industry sectors. With accurate and enhanced routing options, with powerful and adaptable features, we can provide you with everything you need to maintain your current contacts which can seamlessly integrate with a system that meets your future needs.

900+ Reviews

What we do

PBX Handsets Business Telephone Systems can be found in 3 standard types:

Analogue

Analogue phones need telephone Cat3 cable and are the cheapest, most basic type of phone. They are exceptionally reliable and offer basic transfer and phone call hold functions.

Digital

Digital handsets have a little more functions and functionality than a traditional analogue handset, including Incoming caller identification, handling of 2 or more calls at the same time, speaker and conference facilities, and more.

IP

IP phones| operate on Cat 5 cabling, they have all the features of the above system and a lot more. Generally, one has either and all IP PABX options or an analogue/digital phone solution. IP phones are outstanding for future-proofing your company and developing a unified communication system.

Quotation

Free Consultation and Free Quotation

At the heart of great service is understanding—and that starts with a conversation. Our Free Consultation gives you the opportunity to explore your needs, ask questions, and gain expert insights tailored to your unique situation. Whether you’re planning a new project or looking to improve existing systems, our team is here to guide you every step of the way.

Our Benefits

Where Every Customer Is Treated Like Royalty

Call Quality Monitoring

Ensure crystal-clear conversations with our advanced monitoring tools, optimizing your PBX system for peak performance.

Training and Support

Empower your team with comprehensive training and dedicated support, ensuring seamless PBX system integration.

Reporting and Insight

Gain valuable insights with detailed reports, enhancing decision-making and efficiency for your business PBX system.

Support Consultation

Receive expert guidance and consultation, tailored to your business needs, for maximum PBX system effectiveness.

Get Started

Customer Care, Crafted with Excellence

Pricing Plan

Affordable Pricing Packages

£20

/ Package

Basic Package

Includes essential PBX features such as call forwarding, voicemail, auto-attendant, and basic call analytics.

What's included?

*Terms and Conditions apply

£30

/ Package

Regular Package

Offers advanced PBX features including call queuing, advanced call routing, CRM integration, and mobile app support.

What's included?

*Terms and Conditions apply

£40

/ Package

Premium Package

Comprehensive PBX features including video conferencing, call recording, speech analytics, and integration with productivity tools.

What's included?

*Terms and Conditions apply

Need a custom pricing plan?

Essential Small Business Telephone System Features

Our business phone systems will let you do this at just a touch of a button, allowing any handset user direct callers to the other staff with ease. Also, because you’ll have at least 2+ phone lines, someone else can be on another call at the same time too.

Rather than (unprofessionally) covering the mouthpiece, your team can place a customer on hold at the touch of a button so the customer won’t be able to hear what’s going on in the background.

No matter where you are your voicemail can now be sent to your email address. So, if you have a smart device you’ll be able to listen to your office emails on your mobile phone, laptop or iPad.

Whether you’re out of the office or just on another call a personal voicemail will back you up. Unlike some home services where you have to pay to retrieve messages it is absolutely FREE with our business telephone systems.

All of our business telephone systems provide the ability allow you to connect a multitude of different VoIP services, from VoIP to SIP trunking.

You will gain the ability to monitor inbound and outbound calls to make informed decisions on system, department and user call activity and deliver a more effective service to your customers.

With our business phone systems, you can connect cordless telephones giving you the flexibility of being able to move around whilst you conduct your business.

It answers the calls and gives options for different extensions with your company. You may only have 3 staff but you can make it look like you are a larger business.