Hosted PBX

Smart Hosted communications

Connect in Cloud’s Hosted PBX delivers reliable, feature-rich communication solutions without the need for on-site hardware.

Smarter Communication with Hosted PBX

Connect in Cloud’s Hosted PBX system offers a modern, cloud-based alternative to traditional phone systems—eliminating hardware costs, simplifying setup, and giving your business the flexibility to grow with ease. Ideal for small to mid-sized businesses, it combines reliability, scalability, and advanced features at a predictable monthly cost. With built-in support for remote working, call routing, and seamless integrations, CIC’s Hosted PBX ensures your communication stays smooth, professional, and future-ready.

No Expensive Hardware

All equipment is hosted in the cloud, meaning no bulky on-site installations or maintenance costs—just plug in and go.

Fixed Monthly Pricing

Enjoy full-featured communication tools with a transparent, budget-friendly monthly rate that keeps your costs predictable.

Quick & Easy Setup

Our hosted PBX systems are simple to deploy, allowing your team to be up and running in no time, with minimal tech expertise needed.

Scalable & Flexible

Whether you’re growing your team or expanding to new locations, adding users and features is easy with our scalable platform.

Hosted PBX For Small Business

Elevate your small business with our powerful and easy-to-use hosted PBX solution. Designed specifically with growing businesses in mind, our cloud-based phone system offers a wide range of advanced features—such as call forwarding, voicemail-to-email, auto-attendants, and call analytics—all without the need for expensive on-site hardware.

By moving to a hosted PBX, you gain the flexibility to scale your communication system as your business grows, add or remove users easily, and support remote or hybrid teams with seamless connectivity.

ZERO upfront costs
Free UK National & Mobile Calls
Choice of colour IP handsets
Excellent Mobile Applications

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Get your Hosted PBX service started today

Experience seamless, future-ready communication with our Hosted PBX service—designed to meet the evolving needs of modern businesses. Say goodbye to traditional phone systems and embrace a smarter way to connect with your team and customers.

Our cloud-based PBX solution offers a full suite of advanced features, including call routing, voicemail-to-email, call recording, auto-attendants, and more. Enjoy crystal-clear voice quality, enhanced reliability, and 24/7 expert support—all without the hassle or cost of maintaining physical hardware.

Setup is quick and hassle-free, with zero upfront investment in equipment. As your business grows, our system grows with you—easily scale users, locations, and features on demand. Plus, our cost-effective pricing ensures you get professional-grade telephony without breaking the budget.

Welcome to Connect in Cloud Hosted PBX Service

Connecting You to Superior Customer Service

Our Hosted PBX connects you to superior customer service. Enjoy efficient call handling, personalized interactions, and reliable support. Elevate your business communication for enhanced customer satisfaction and loyalty.

900+ Reviews

What we do

Optimizing Your Customer Support Experience

Multi Language Support

Our Hosted PBX offers multi-language support, ensuring effective communication with your diverse customer base. Provide exceptional service in multiple languages, enhancing customer satisfaction and expanding your business reach effortlessly.

Professional Staffs

Our Hosted PBX is supported by a team of professional staff dedicated to ensuring your communication needs are met. Benefit from expert guidance, timely assistance, and personalized solutions tailored to your business, guaranteeing a seamless and productive experience.

Satisfaction Guarantee

Our Hosted PBX service comes with a satisfaction guarantee. We are committed to providing you with a reliable, feature-rich communication solution. If you're not completely satisfied, we'll work with you to make it right, ensuring your business communication needs are met to your satisfaction.

Quotation

Free Consultation and Free Quotation

At the heart of great service is understanding—and that starts with a conversation. Our Free Consultation gives you the opportunity to explore your needs, ask questions, and gain expert insights tailored to your unique situation. Whether you’re planning a new project or looking to improve existing systems, our team is here to guide you every step of the way.

Our Benefits

Where Every Customer Is Treated Like Royalty

Call Quality Monitoring

Ensure superior call quality with our monitoring tools. Analyze, optimize, and maintain peak performance for your Hosted PBX system.

Training and Support

Benefit from comprehensive training and support. Our experts ensure your team maximizes the potential of your Hosted PBX system.

Reporting and Insight

Gain valuable insights with detailed reports. Enhance decision-making and efficiency for your business PBX system with our reporting tools.

Support Consultation

Receive expert guidance and consultation tailored to your business needs, maximizing the effectiveness of your Hosted PBX system.

Get Started

Customer Care, Crafted with Excellence

Pricing Plan

Affordable Pricing Packages

£20

/ Package

Basic Package

Includes essential PBX features such as call forwarding, voicemail, auto-attendant, and basic call analytics.

What's included?

*Terms and Conditions apply

£30

/ Package

Regular Package

Offers advanced PBX features including call queuing, advanced call routing, CRM integration, and mobile app support.

What's included?

*Terms and Conditions apply

£40

/ Package

Premium Package

Comprehensive PBX features including video conferencing, call recording, speech analytics, and integration with productivity tools.

What's included?

*Terms and Conditions apply

Need a custom pricing plan?

FAQs

Frequently Asked Questions

A Hosted PBX (Private Branch Exchange) is a cloud-based telephony system that allows businesses to manage their phone systems over the internet.

Hosted PBX systems offer benefits such as cost savings, scalability, advanced features, and flexibility compared to traditional phone systems.

An on-premise PBX requires hardware installed on-site, while a Hosted PBX is cloud-based, eliminating the need for physical equipment and allowing for remote management.

Features may include call routing, voicemail-to-email, auto-attendant, call forwarding, conference calling, and more, depending on the service provider.

A stable internet connection is essential for a Hosted PBX. Most providers recommend a minimum bandwidth to ensure call quality and system performance.

Setup times can vary but are generally quicker than traditional phone systems. The exact time will depend on the complexity of your setup and configuration needs.

In most cases, you can keep your existing phone numbers when switching to a Hosted PBX. Your service provider can assist with the porting process.

Hosted PBX providers typically offer customer support via phone, email, or live chat. Support may include setup assistance, troubleshooting, and ongoing maintenance.

Hosted PBX providers take security seriously and implement measures to protect your data. Ensure your provider offers encryption and other security features.

Yes, most providers allow you to upgrade or downgrade your service as your business needs change. Contact your provider for details on how to make changes to your plan.