CIC’s Phone System Maintenance ensures uninterrupted communication with proactive monitoring, swift issue resolution, and reliable performance.
Let’s chat about keeping your phone system in top-notch condition. Think of it like giving your car a regular oil change to keep things running smoothly. Phone system maintenance is no different. It helps prevent those pesky, untimely breakdowns that can throw a wrench in your workday.
Simple Upkeep for Peace of Mind
Regular check-ups mean you catch issues before they turn into headaches. With CIC, it’s as if you’ve got a guardian angel for your phone system, ensuring it’s always up to speed with the latest updates and security patches. Plus, we handle the cleaning up of old voicemails and call logs that can clog up the works.
Stay in the Game
When your telephone system goes down, the impact on your business can be immediate and damaging. Delays in resolving telecom issues could leave you waiting days—leading to lost revenue and, more critically, damaging your reputation for customer service.
With a Connect in Cloud maintenance package, you benefit from guaranteed engineering response times for major faults. This proactive support helps minimise downtime and ensures your business stays connected—saving you time, money, and stress in the long run.
At Connect in Cloud, we believe that maintaining your phone system is just as important as having one. Regular maintenance ensures your communication infrastructure remains reliable, secure, and efficient—minimizing downtime and maximizing performance. Whether it’s a traditional PBX or a modern VoIP setup, proactive care keeps your business connected when it matters most.
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At Connect in Cloud, we partner with a trusted network of qualified telecoms engineers across the UK, ensuring rapid response times and dependable service—always at competitive rates.
Our standard maintenance contract includes fault reporting and engineering support between 08:30 and 17:30, Monday to Friday. For major faults, we guarantee a four-hour response window, with all parts and labour included.
You’ll also benefit from a dedicated point of contact from the moment you report an issue to full resolution—saving you time, reducing stress, and streamlining the entire process.
Welcome to Connect in Cloud Phone System Maintenance Service
From healthcare, hospitality to education, sales to administration, Connect in Cloud Phone Maintenance system is suitable for all industry sectors. With accurate and enhanced routing options, with powerful and adaptable features, we can provide you with everything you need to maintain your current contacts which can seamlessly integrate with a system that meets your future needs.
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What we do
Provide appropriate advises for software and hardware updates and all the benefits of them
We dedicate time to truly understand your business and how it operates
Complete free health check on your business communications
Quotation
At the heart of great service is understanding—and that starts with a conversation. Our Free Consultation gives you the opportunity to explore your needs, ask questions, and gain expert insights tailored to your unique situation. Whether you’re planning a new project or looking to improve existing systems, our team is here to guide you every step of the way.
Our Benefits
Ensure crystal-clear conversations with our advanced monitoring tools, optimizing your PBX system for peak performance.
Empower your team with comprehensive training and dedicated support, ensuring seamless PBX system integration.
Gain valuable insights with detailed reports, enhancing decision-making and efficiency for your business PBX system.
Receive expert guidance and consultation, tailored to your business needs, for maximum PBX system effectiveness.
Pricing Plan
£20
/ Package
Includes essential PBX features such as call forwarding, voicemail, auto-attendant, and basic call analytics.
What's included?
*Terms and Conditions apply
£30
/ Package
Offers advanced PBX features including call queuing, advanced call routing, CRM integration, and mobile app support.
What's included?
*Terms and Conditions apply
£40
/ Package
Comprehensive PBX features including video conferencing, call recording, speech analytics, and integration with productivity tools.
What's included?
*Terms and Conditions apply
Need a custom pricing plan?
FAQs
Phone system maintenance involves regular upkeep and servicing of your business phone system to ensure it functions optimally and remains reliable.
Regular maintenance helps prevent potential issues, ensures your system is up-to-date with the latest software, and extends the lifespan of your phone system.
Our phone system maintenance service includes regular inspections, software updates, hardware checks, and troubleshooting to keep your system running smoothly.
The frequency of maintenance depends on factors such as the size of your system and how heavily it is used. We recommend at least annual maintenance checks.
Yes, we can provide maintenance for a wide range of phone systems, including VoIP systems, PBX systems, and traditional landline systems.
In the rare event of a breakdown, our team of experts will respond quickly to diagnose and repair the issue, minimizing any disruption to your business.
Simply contact our customer service team, and they will arrange a convenient time for our technicians to perform the maintenance at your premises.
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