It goes without saying that Law firms deal with sensitive issues, so client confidentiality and information security are of the utmost importance. A good VoIP phone system from the telecom service provider in UK will be packed with features that help you keep your client communications and data secure, bolstering the trust your clients have in you and the work [...]
One of the primary reasons businesses are moving to VoIP is to save money. VoIP technology as a whole represents a more efficient means of bringing communications infrastructure to your business and good VoIP providers should pass these savings on to you, their customers. Unfortunately, though, not all companies believe in passing on these savings. Today we’ll discuss just how VoIP can [...]
Cloud communications systems are the future. BT have stated that both ISDN and PSTN (traditional telephone lines) will be phased out by 2025 and, with new reports stating that they will be stopping sales of the same this year, there soon will be no other option. With better quality audio at a lower cost than traditional telephone lines, making the [...]
What is a Cloud Telephone System? A cloud phone system is one that provides business telephone services via Voice over IP (VoIP) technology. Rather than being hosted on physical hardware, a cloud phone system is hosted on a cloud server and call routing is performed programmatically, rather than being literally hardwired into a Private Branch Exchange (PBX). This makes for impressive savings [...]
Hosted VoIP services are often misunderstood, and many small businesses have concerns that get in the way of them using one. That’s unfortunate because many of these fears are unfounded. But it’s understandable because when you’re in a small business, every penny counts. In this article, we’ll address these concerns so your small business can decide whether hosted VoIP is [...]
When companies are moving to a VoIP phone system for the very first time, one of the most common concerns is whether the system will work without the internet. No one wants to be stranded when their internet connection is offline, unable to connect with colleagues and customers. In this article, we’ll talk through this concern and what can be [...]
Customer interactions are a crucial part of any business. The better your company’s customer service is, the greater your customer retention and the better your reputation. What’s more, 86% of customers will pay more for a better customer experience. Unfortunately, it's not always easy to provide good customer service in person due to time constraints or other factors. Instead, it's essential to [...]
More and more companies are switching to VoIP phone systems. In the United States alone, over 35 million VoIP lines were added between 2010 and 2018 — a 670% increase. VoIP phone systems are capable of delivering better call quality, higher scalability, and advanced phone system features at much lower costs. This is a win-win. Businesses are realising that VoIP brings many [...]
To meet the varying needs of different kinds of businesses, providers of cloud phone systems tend to offer various feature packages, each set at appropriate price points. In this article, we’re going to run through our packages and the features offered with each, so you can identify the right level to aim at whether you choose us or another cloud [...]
Deskphones are common. They have actually belonged to the workplace collection for generations as well as a sight of a work desk without one leaves one with the feeling that something's missing. But exactly how have desk phones changed since they were first presented? As well how much do we actually require them in the 2020s? VoIP Desk Phones Compared [...]
