VoIP provider Birmingham

VoIP provider Birmingham

Trusted by over 40,000 + UK businesses

VoIP provider Birmingham

The Premier VoIP Provider for Birmingham Businesses

Is your business ready for the future of communication? As the 2025 UK-wide digital switch-off approaches, switching to a modern VoIP phone system is essential. As a leading VoIP provider in Birmingham, we offer tailored, flexible, and cost-effective solutions to keep your business connected and competitive.

From the Jewellery Quarter to the Colmore Business District, we help companies transition seamlessly to the cloud.

Key Benefits for Your Birmingham Business:

  • Keep Your Local 0121 Number: We’ll manage the seamless transfer of your existing number, so you maintain your established local identity.
  • Embrace Hybrid Working: Empower your team to make and receive calls from your business number on any device—laptops, mobiles, or desk phones—whether they’re in the office or working remotely.
  • Reduce Monthly Costs: Eliminate expensive and outdated ISDN line rentals. Our simple, per-user monthly plans offer predictable billing and significant savings.
  • Gain a Professional Edge: Access powerful features like auto-attendants, call recording, and voicemail-to-email to enhance your customer experience.

Contact us today for a free, no-obligation quote and future-proof your business communication!

Area Information

The Demographics of Birmingham

 

Birmingham, England’s second-largest city, has a demographic profile that makes it one of the most dynamic and multicultural urban centres in Europe. Characterised by its youthful population and a “super-diverse” ethnic makeup, the city is a vibrant mosaic of cultures, languages, and communities. This overview is primarily based on data from the 2021 UK Census.

 

Population and Growth

 

  • City of Birmingham: The population of the city of Birmingham is approximately 1.14 million people, making it the most populous local authority in the United Kingdom.
  • Wider Metropolitan Area: It is the heart of the West Midlands metropolitan area, which has a population of around 2.9 million people.

The city’s population has been steadily growing over the last two decades, driven by both international migration and a higher birth rate compared to the national average.

 

A Youthful City

 

One of Birmingham’s most defining demographic features is its young population. It is often cited as one of the youngest major cities in Europe.

  • Age Structure: Approximately 40% of Birmingham’s population is under the age of 25.
  • Median Age: The median age in Birmingham is significantly lower than the national average, reflecting its large student population and the presence of many young families.

This youthful profile contributes to the city’s vibrant energy, drives its cultural scenes, and provides a strong workforce.

 

Ethnic and Cultural Diversity: A “Majority-Minority” City

 

Birmingham is a “super-diverse” city, meaning no single ethnic group forms an absolute majority. The 2021 Census revealed that for the first time, the population identifying as White is less than 50% of the city’s total.

The ethnic composition is as follows:

  • White: 43% of the population (with 36% identifying as White British).
  • Asian / Asian British: 31% of the population. This is a very diverse group, with the largest communities being of Pakistani (17%), Indian (7%), and Bangladeshi (4%) heritage.
  • Black / Black British / African / Caribbean: 11% of the population, with significant communities of Black Caribbean and Black African heritage.
  • Mixed / Multiple Ethnic Groups: 6% of the population.
  • Other Ethnic Groups: 9%, including Arab and other diverse backgrounds.

This rich multicultural fabric is evident in the city’s neighbourhoods, festivals, food, and music scenes.

 

Religion and Beliefs

 

The religious landscape of Birmingham is as diverse as its ethnic makeup, reflecting decades of migration and community-building.

  • Christianity: Remains the largest single religious group at 34% of the population.
  • Islam: Is the second-largest religion, with 30% of residents identifying as Muslim, one of the largest proportions of any city in the UK.
  • No Religion: 24% of the population reported having no religion.
  • Other Faiths: Birmingham is also home to significant and long-established Sikh (3%), Hindu (2%), and Buddhist communities.

 

Socio-Economic Profile

 

  • Economy: The city has successfully transitioned from its industrial past to a service-based economy. Major employment sectors include health, education, retail, finance, and public administration. It is also a major European hub for conferences and events.
  • Education: Birmingham has a massive student population, with several major universities, contributing to its youthful demographics and driving innovation in the region.
  • Deprivation: While the city is an economic powerhouse, like many large post-industrial cities, it faces challenges with deprivation. There are significant disparities in wealth, health, and employment opportunities across different parts of the city.
VoIP provider Birmingham
History

The History of Birmingham: From Forested Hamlet to the “Workshop of the World”

 

The story of Birmingham is one of relentless innovation, explosive growth, and constant reinvention. Unlike many of Britain’s great cities, it was not founded by the Romans, nor was it a major medieval power. Instead, its history is a testament to the ingenuity and industrious spirit of its people, who forged a city in the heart of England that would become the engine of the Industrial Revolution.

 

Humble Beginnings: An Anglo-Saxon Clearing

 

The origins of Birmingham are modest and can be traced back to the Anglo-Saxon period around the 7th century. Its name is believed to derive from “Beormingahām,” meaning the home (hām) of the people (inga) of a leader named Beorma. In its earliest days, it was little more than a small clearing in the dense Forest of Arden, a sparsely populated area of woodland and heath. For centuries, it remained a small, agricultural manor, overshadowed by nearby towns like Lichfield and Coventry.

 

The Rise of a Market Town

 

The first major turning point in Birmingham’s history came in 1166 when the local lord of the manor, Peter de Bermingham, purchased a royal charter allowing him to hold a weekly market. This single act transformed the settlement’s fortunes. Situated at a natural crossroads, the “Bull Ring” market became a hub for local trade. Craftsmen, particularly those working with leather and metal, were drawn to the town, laying the very first seeds of its industrial future.

 

The Engine of the Industrial Revolution

 

The 18th and 19th centuries saw Birmingham explode onto the world stage, becoming the beating heart of the Industrial Revolution. Several key factors fueled this unprecedented growth:

  • A Spirit of Innovation: Birmingham was a town of free thinkers and inventors. It lacked the restrictive trade guilds that stifled innovation in other cities, allowing artisans and engineers to experiment freely. This spirit was embodied by the Lunar Society, an informal group of brilliant minds including James Watt (pioneer of the steam engine), Matthew Boulton (industrialist), and Joseph Priestley (scientist), who met to discuss new ideas that would change the world.
  • “The City of a Thousand Trades”: Unlike cities that relied on a single industry, Birmingham’s strength was its diversity. It became known as the “Workshop of the World,” producing a vast array of metal goods. Specific areas became famous for their crafts: the Gun Quarter produced firearms, and the Jewellery Quarter became a global centre for jewellery making, a status it still holds today.
  • The Canal Network: Birmingham’s central location, far from the sea, could have been a disadvantage. Instead, the city became the hub of England’s canal network. With more miles of canals than Venice, this intricate system of waterways was the motorway of its day, allowing for the cheap transport of raw materials like coal and iron in, and finished goods out.

 

Victorian Civic Pride and Expansion

 

The immense wealth generated by industry led to the development of a powerful sense of civic pride in the Victorian era. Under the leadership of reforming mayors like Joseph Chamberlain, Birmingham became a model of municipal governance. The city invested heavily in public services, clearing slums and building public parks, libraries, museums, and schools. This era gave the city some of its most impressive architecture, including the Council House and the Museum & Art Gallery. It also saw the creation of model villages like Bournville, built by the Cadbury family to provide quality housing for their workers.

 

20th Century: War, Destruction, and Regeneration

 

As a major industrial centre, Birmingham was a vital contributor to the war efforts in both World War I and World War II, producing everything from munitions to Spitfire fighter planes. This made it a key target for enemy bombing, and the Birmingham Blitz caused widespread devastation.

The post-war period was a time of radical redevelopment. The city embraced modernist architecture and prioritized the car, leading to the construction of the Inner Ring Road and the first Bull Ring shopping centre. However, the late 20th century also brought significant challenges as traditional manufacturing industries declined, leading to high unemployment. During this time, the city’s character was also transformed by post-war immigration, primarily from the Caribbean, South Asia, and Ireland, creating the rich, multicultural fabric that defines modern Birmingham.

 

A Modern Global City

 

From the 1990s onwards, Birmingham has undergone another remarkable transformation. A series of ambitious regeneration projects have reshaped the city centre, including the redevelopment of the canalside at Brindleyplace, the construction of the iconic Selfridges building at the new Bullring, and the opening of the striking Library of Birmingham. Today, Birmingham is a confident, vibrant, and youthful European city, a major centre for business, culture, and events, which successfully hosted the 2022 Commonwealth Games. From a small clearing in a forest, it has firmly established its place as England’s second city.

VoIP provider Birmingham
Nearest

Nearest

The nearest airport to Birmingham, UK is Birmingham Airport (BHX).

It is located about 8 miles (13 km) east-southeast of the city centre and is the main international airport serving the city and the wider region.

VoIP provider Birmingham
Best Places

Best Places

Birmingham, a city that powered the Industrial Revolution and has reinvented itself into a vibrant cultural hub, offers a fantastic mix of history, innovation, and diverse experiences. As you’re planning from Rajpur Sonarpur, here’s a guide to the best places to explore in England’s second city.

 

A Guide to Exploring Birmingham: From Industrial Canals to Modern Marvels

 

Birmingham is a city of contrasts, where historic Victorian squares meet futuristic architecture, and tranquil canals wind through a bustling city centre. Here are the must-see places, organised by theme.


 

1. The Historic and Cultural Heart

 

Start your journey in the city centre, where Birmingham’s civic pride and rich history are on full display.

  • Victoria Square & Chamberlain Square: This is the city’s magnificent civic heart. Admire the grand Victorian architecture of the Council House and the Town Hall. The area has been beautifully pedestrianised and is home to fountains and statues, making it a perfect spot for photos and to get a feel for the city’s grandeur.
  • Birmingham Museum & Art Gallery: (Note: Check for opening times as it has been undergoing phased refurbishment). Located in Chamberlain Square, this is a treasure trove of art and history. It’s world-renowned for its collection of Pre-Raphaelite paintings and houses the incredible Staffordshire Hoard, the largest hoard of Anglo-Saxon gold ever found.
  • Library of Birmingham: An architectural icon of modern Birmingham, this library is unmissable with its intricate circular metal design. Don’t just admire it from the outside—go inside! Take the escalator up to the Secret Garden rooftop terrace for one of the best panoramic views of the city. Also, visit the stunning, wood-panelled Shakespeare Memorial Room at the very top.

 

2. The Industrial Revolution Legacy

 

To truly understand Birmingham, you must explore its industrial past, which is beautifully preserved and repurposed.

  • The Canal Network (Brindleyplace & Gas Street Basin): Did you know Birmingham has more miles of canals than Venice? The beautifully restored canal system is the city’s unique highlight. Take a walk from Brindleyplace, a modern area with stylish bars and restaurants, to the historic Gas Street Basin. Here, colourful narrowboats are moored, and traditional pubs line the water’s edge. It’s incredibly atmospheric, especially at dusk.
  • The Jewellery Quarter: This historic district is a UK national treasure and still a working hub for jewellery making, with over 700 jewellers and independent retailers. It’s a fascinating area of Victorian workshops and red-brick buildings. Visit the Museum of the Jewellery Quarter, perfectly preserved at a former workshop, to see how craftspeople have worked for centuries.
  • The Black Country Living Museum (Nearby Day Trip): A short trip from Birmingham, this is one of the best open-air museums in the world. You’ll be transported back in time to one of the first industrialised landscapes in Britain. Explore historic houses, ride a vintage tram, go “down” a coal mine, and chat with costumed characters. It’s famously one of the filming locations for the TV show Peaky Blinders.

 

3. Modern Marvels, Shopping, and Food

 

Birmingham is a shopper’s paradise and a major foodie destination.

  • Bullring & Grand Central: This is the city’s premier shopping destination. You can’t miss the iconic Selfridges building, a futuristic structure covered in 15,000 spun-aluminium discs. Inside, you’ll find hundreds of shops and restaurants, all conveniently connected to Birmingham New Street station.
  • Digbeth: Known as Birmingham’s creative and digital quarter, Digbeth is a gritty, vibrant area famous for its incredible street art and independent spirit. At its heart is The Custard Factory, a restored industrial complex now home to creative businesses, indie shops, and cool cafes. It’s the trendiest part of the city to explore.
  • The Balti Triangle: Birmingham is the undisputed home of the Balti, a fast-cooked curry served in the steel bowl it was cooked in. For an authentic experience, head to the Balti Triangle, a cluster of restaurants in the Sparkbrook, Balsall Heath, and Moseley areas. It’s a culinary pilgrimage for curry lovers.

 

4. For Chocolate Lovers and Nature Seekers

 

  • Cadbury World: A must-do for families and anyone with a sweet tooth! Located in the historic model village of Bournville, Cadbury World offers a fun and fascinating tour through the history of chocolate and the Cadbury brand. You’ll see how chocolate is made, enjoy interactive exhibits, and, of course, get plenty of free samples.
  • Cannon Hill Park: For a relaxing break from the city buzz, head to this beautiful 250-acre park. It has something for everyone: a boating lake, beautiful gardens, a mini-golf course, and it’s home to the Midlands Arts Centre (MAC), which has a theatre, cinema, and art exhibitions.

Enjoy your exploration of this dynamic and welcoming city!

Reliable Business VoIP provider Birmingham

Work with Connect in Cloud

Partner with one of the UK’s leading business phone system providers and enjoy exceptional customer service, unbeatable value, and reliable local support — all in one place.

Cheap VoIP Phones UK

Installation, Support and Hosting

All our phone systems are installed by our expert team, hosted securely in the cloud (via Amazon EC2 or OVH Cloud), and supported by our in-house engineers for complete peace of mind.

VOIP cordless phone in London

Choice of Yealink Colour IP Handsets

Every great phone system deserves the perfect handsets and apps — that’s why Connect in Cloud offers the complete range of Yealink desk and DECT phones for any business setup.

Choose from over 20 handset models, or take advantage of our desktop and mobile apps compatible with PC, laptop, iPhone, and Android devices.

Buy voip phone in London

Apps for Desktop, Android, iOS & Web

Every Connect in Cloud phone system includes easy-to-use applications that work seamlessly across all your devices — so your team can start calling and collaborating instantly.

Portable voip phone in London

The UK’s Best Choice of Headsets

Connect in Cloud proudly operates The Headset Center — the UK’s leading online supplier of professional business headsets. Trusted by over 44,000 UK businesses, we deliver quality, reliability, and unbeatable value.

VoIP provider Birmingham

Dashboards, Wallboards, Reports & Analytics

Stay in control of your business performance with real-time dashboards that track calls, queues, and agent activity — accessible from any device, anywhere. Get live updates, notifications, and detailed analytics to make smarter decisions faster.

Wireless IP phone in London

Audio & Video Conferencing

Enjoy fully integrated HD audio and video conferencing with your Connect in Cloud phone system — included at no extra cost. Perfect for virtual meetings, sales presentations, and online training, with no time limits or restrictions.

wifi voip phone in London
ip phones for home UK

Simple, Scalable & Cost-Effective Business Telephone Systems

At Connect in Cloud, we provide powerful cloud-hosted telephone systems that deliver all the features of a traditional phone setup — without the high installation or maintenance costs.

Our systems are fully hosted in the cloud, reducing the risk of downtime and giving your team the flexibility to work seamlessly from the office, home, or on the go.

Whether you operate from a single site or manage multiple locations, our business phone solutions keep your team connected anytime, anywhere, and on any device — empowering your business to stay agile, efficient, and ready for growth.

Book Your Service For VoIP provider Birmingham

Fast response and 24/7 support!

Integrate Your Business Tools Seamlessly

At Connect in Cloud, our small business telephone systems are built for effortless integration with the tools you already use. Out of the box, they connect with leading platforms such as Salesforce, Microsoft Dynamics, HubSpot, SugarCRM, Zendesk, Bullhorn, Pipedrive, and many more — with new integrations added regularly.

We also support less common web-based CRMs, providing click-to-dial and screen pop functionality for a smoother workflow. Plus, with native Microsoft Teams integration, you can enjoy a reliable, cost-effective telephony solution that fits perfectly within your existing Microsoft environment.

IP desk phone in London
Portable voip phone in London

Empowering Businesses with AI-Driven Cloud Communication Solutions

At Connect in Cloud, we blend cutting-edge telecom technology with the power of artificial intelligence to make communication faster, smarter, and more reliable. Our cloud-based systems help teams stay productive, secure, and connected — from anywhere.

Trusted as the top provider of Business Telephone Systems in Atherstone

We deliver the essential technology your business depends on

No matter what challenges your business faces, we make communication simpler, more dependable, and completely hassle-free.

Our team takes the time to understand how your people work, then provides clear, practical solutions designed around your needs. From phones and broadband to more advanced systems, we’ll keep your operations running seamlessly and your team connected.

Upgrade Your Business Phone System

Experience our advanced business telephone systems designed for seamless app and CRM integration — with built-in analytics to keep your team connected and informed. Enjoy unlimited calling, HD video meetings, voicemail, and full Microsoft Teams integration, all from just £10 per month.

Improve Business internet Speeds

Connect in Cloud delivers high-speed fibre internet solutions designed to keep your business running at peak performance — with faster speeds, minimal downtime, and enhanced productivity for your entire team.

Fast, Reliable Managed Business WiFi

At Connect in Cloud, we deliver enterprise-grade Unifi Business WiFi solutions that provide exceptional performance, reliability, and coverage. Our expert team designs, installs, and manages wireless networks for businesses across the UK — even in the most demanding environments.

Experts in Business Mobile & Wireless Data

Switch to Connect in Cloud and get more from your business mobile solutions. Explore a wide range of mobile plans, devices, and data services, with competitive quotes from major UK networks — including EE, O2, Vodafone, and Three.

FAQs

Choosing a VoIP Provider in Birmingham

 

Selecting the right VoIP provider is a critical step for any modern Birmingham business. Whether you’re a startup in the Custard Factory or an established firm in the Colmore Business District, here are the answers to the most common questions to help you make an informed choice.

 

1. What is VoIP and why should my Birmingham business care?

 

VoIP stands for Voice over Internet Protocol. In simple terms, it’s a modern phone service that makes calls over your internet connection instead of traditional copper phone lines. For a competitive business in Birmingham, this is crucial because it offers superior flexibility, more advanced features, and is often much more cost-effective than an outdated landline system.

 

2. Can I keep my existing 0121 phone number?

 

Yes, absolutely. This is one of the most important features. A professional VoIP provider will manage the process of “porting” your existing 0121 number over to the new service. This is a seamless, regulated process that ensures you keep your established local identity without any interruption to your business.

 

3. What are the main benefits of switching to a VoIP provider?

 

Switching to a VoIP service offers several powerful advantages for your business:

  • Cost Savings: Eliminate expensive ISDN line rentals. VoIP plans are typically a simple per-user, per-month fee and include generous call packages, which drastically reduce your monthly bills.
  • Flexibility for Hybrid Work: Staff can make and receive calls from your main 0121 number on a desk phone in the office, a software app on their laptop at home, or a mobile app on the go.
  • Scalability: Easily add or remove users as your team grows or changes. There’s no need for an engineer to install new lines; it’s a simple software change.
  • Advanced Features: Gain access to enterprise-grade features like auto-attendants (“Press 1 for Sales…”), call queues, voicemail-to-email, and call recording, all included in your plan.

 

4. What happens if our office internet connection fails?

 

This is a key concern, but modern VoIP systems are built for resilience. A good VoIP provider will set up an automatic failover plan. If your office internet drops, calls can be instantly and automatically rerouted to alternative destinations, such as team members’ mobile phones or a pre-recorded announcement, ensuring you never miss a client call.

 

5. What is the “2025 Big Switch Off” and how does it affect me?

 

BT is in the process of retiring its old copper-wire phone network (PSTN and ISDN), with a final switch-off deadline of 2025. This means all businesses currently using these traditional lines must migrate to an internet-based service like VoIP to keep their phone lines active. Choosing a VoIP provider now is the best way to future-proof your business.

 

6. How much does a VoIP service from a Birmingham provider typically cost?

 

Costs are usually based on a per-user, per-month subscription model. For a typical small to medium-sized business, you can expect to pay between £10 and £25 per user, per month. The price will vary depending on the features included in your package and the number of inclusive call minutes required.

 

7. Why choose a local VoIP provider in Birmingham over a big national one?

 

While national providers are an option, a local Birmingham-based provider offers significant advantages:

  • On-Site Support: If you need hands-on help with installation or troubleshooting, a local engineer can visit your premises—a service national call centres can’t offer.
  • Local Knowledge: A local provider understands the specific internet connectivity options and challenges across different parts of Birmingham and the West Midlands.
  • Personalised Service: You are more than just a number. Local providers often offer more dedicated, personal support and build stronger business relationships.
  • Supporting the Local Economy: Partnering with a local provider keeps investment within the Birmingham business community.

We enable your business to do more! Call us on 0203 146 2222

By clicking the button above, you consent to receiving calls and emails from Connect in Cloud. Calls may be connected using automated technology. Privacy Notice