FAQs
1. Bristol’s VoIP and Hosted Business Phone Systems
What does a VoIP phone system do?
Voice over Internet Protocol, or VoIP, is a type of technology that lets you make and receive phone calls over the internet instead of using regular phone lines. It’s inexpensive, adaptable, and works well for businesses in Bristol and other places.
2. What is the process behind a hosted phone system?
A hosted phone system doesn’t run on-site; it runs in the cloud. Your provider takes care of all the repairs and updates, so your team can just use desk phones, cell phones, or softphone apps to make and receive calls.
3. What are the benefits of changing my Bristol business to VoIP?
VoIP systems make calls clearer, let people work from home, and save money. Voicemail-to-email, call recording, call forwarding, and integration with customer relationship management (CRM) software are some of the advanced features that Bristol businesses that want to grow need.
4. Do I need special equipment to make VoIP calls?
Not all the time. You can use:
You only need a good internet connection.
5. Is VoIP a good choice in Bristol?
Yes. Bristol has great broadband coverage, and most business-grade VoIP systems come with backup, failover routing, and uptime guarantees of 99.9% or higher. You can be sure they will work.
6. Can I keep my business phone number?
Yes, of course. You can keep your current landline number and use it with the new hosted phone system. This way, people can still reach you at that number.
7. What makes VoIP different from a regular phone line?
PSTN lines use copper wiring, while VoIP lines use your internet connection. In 2025, the PSTN network in the UK will no longer work. This means that companies in Bristol should use VoIP.
8. Is it safe to use VoIP?
Yes, but only if a trustworthy provider is in charge. Firewalls, data encryption, and secure data centres are just some of the ways that modern VoIP systems keep your business communications safe.
9. Can I use my VoIP system from far away?
Yes. You can work from home, from another country, or from anywhere with an internet connection. Everyone in your Bristol office, as well as remote workers and field teams, can talk to each other using hosted systems.
10. What is the price of a hosted VoIP system?
The cost of plans depends on how many people will use them and what features they have. Most plans are subscription-based and cost less than regular phone lines. You pay a monthly fee for each user, and calls between users are free.
11. How long does it take to get ready?
Most companies in Bristol can start working right away. Not much of a problem, since hosted systems don’t need any hardware or cables on site.
12. Can I use VoIP with my CRM or Microsoft Teams?
Yes. Many hosted VoIP services work with CRMs such as Microsoft Teams, HubSpot, and Salesforce. This makes things easier for people and helps customers.
