Business phone systems Manchester

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Today’s business phone systems in Manchester

Is your business in Manchester ready for the future of talking to people? The UK won’t have any more old copper phone lines by 2025. You need to find a cheap, reliable, and easy-to-change VoIP service that works in the cloud.

Our cutting-edge business phone systems help Manchester companies work together more effectively, support hybrid working, and save a lot of money.

What your Manchester business can get:

Keep in touch with people who live close by. You can easily transfer your current 0161 Manchester number to our platform, or you can get a new one to use in the city.
You can work from anywhere: Your team should be able to make and receive calls on their business number from a laptop, a mobile app, or a desk phone, whether they are in Ancoats, Salford Quays, or working from home.
Lower your phone bill: Get call packages that include everything you need instead of paying a lot for ISDN line rentals. These can help you save money on talking to people every month.
How to Get Features Like a Pro: You can connect to your CRM and use business-level tools like call recording, voicemail-to-email, auto-attendants (“Press 1 for Sales…”), and more.
Because they have built-in failover, our systems are always reliable. If the internet goes down at work, calls go to cell phones right away. This way, you won’t miss any calls from customers.

Call us today for a free, no-obligation quote to help you choose the best phone system for your Manchester business!

Area Information

According to the most recent census data from 2021, 551,938 people live in the City of Manchester. The most recent estimates say that there will be around 589,670 people in 2024. The Greater Manchester area, which is a bigger city, had about 2.87 million people living there as of the 2021 census.
- Age Profile: Many people in Manchester are young. More people than usual in England and Wales are in the working-age group (16 to 64). The number of people 65 and older is lower than the national average.
- Ethnic Groups: Many different ethnic groups call Manchester home. According to the 2021 census, 56.8% of the people in the area were White and 48.7% were White British. Asian/Asian British is the second largest group, making up 20.9% of the total. The Black and Black British community is the third biggest group, with 12% of the population. People from many different ethnic groups live in the city, which is known for its diverse culture.
- Household Composition: The average number of people living in a house is a good way to learn about how people live.
- Socioeconomic profile: Manchester has a strong economy and is good at a lot of things. The GDP per person has gone up a lot. Some of the most important fields are education, health care, and professional and business services. The city is also a major hub for the creative and digital industries, advanced manufacturing, and financial services. But there are also places where people are poor, and in some ways, the gap between rich and poor is bigger than it is in most of the country.
- Religion: According to the 2021 census, Christianity is the largest religious group, with 36.2% of the population. 22.3% of people are Muslim, and 32.4% of people don’t follow any religion. Some people, like Jews, Sikhs, Buddhists, and Hindus, also follow other religions.
- Languages: Urdu and Arabic are the second and third most common languages spoken in Manchester, after English. This shows how different the people in the city are. The schools in the city teach more than 150 languages.
- Migration: Manchester has a long history of welcoming immigrants, and many of its residents were not born in the UK. This makes the culture and people of the area even more interesting.
We have a lot of information now, and it comes from the most recent census and other official sources. It talks about the most important demographic information that the user is likely to want to know. So you don’t have to look for a better answer right away.
The People of Manchester: A City Full of Young People
Manchester is a large city in the North West of England. It has a lot of different kinds of people, and the number of people living there is always changing. There are more and more people living there, and it’s also one of the most diverse places in the UK. This summary talks about the most important demographic traits of the City of Manchester and the Greater Manchester area as a whole. It is based on the most recent census data and official estimates.
People and Growth:
As of 2024, there are about 589,670 people living in Manchester. This is part of a trend that has been going on for the last ten years. There are about 2.87 million people living in the Greater Manchester metropolitan area, which is where it is located. Because of this, it has one of the highest population densities in the UK. People moving to the country and people moving to other countries, as well as a healthy birth rate, are all contributing to this growth.
A Look at Young People:
Most of the people in Manchester are young, which is one thing that makes it different. Most of the people who live there are between the ages of 16 and 64, which is the working-age group in England and Wales. But the percentage of people 65 and older is lower than the national average. There are a lot of jobs for new graduates and young professionals in the city, and the colleges there attract a lot of students. This is one reason why there are so many young people in the city.
Many different races and cultures:
People from all over the world live together in Manchester, which is a busy city. The 2021 census showed that the city has a lot of different kinds of people:
- White: 56.8% of people in the area say they are White, and 48.7% of the total population who say they are White British.
- Asian/Asian British: This group is the second largest, making up 20.9% of the population.
- Black/Black British: 12% of people in Manchester are Black, Black British, Caribbean, or African.
- This group is getting more and more people of different races.
- People from many different ethnic groups live in the city.
The many languages spoken in the city also show how different people are. There are a lot of other languages spoken, but English is the most common. After English, Urdu and Arabic are two of the most spoken languages. People say that schools in Manchester teach more than 150 languages.
Social and Economic Background:
Manchester’s economy is strong and has grown a lot. Here are some important places that hire people:
- Services for health and education
- Services for professionals and businesses in the arts, technology, and digital fields; advanced manufacturing; and finance.
The city’s GDP per person is high and has grown a lot in the last few years. Manchester has some bad neighbourhoods, just like many other big cities. The local governments are working to close the gap between rich and poor people.
What people believe about God:
The different religions in Manchester are just as different from each other as the different races. According to the 2021 census:
- Christianity: is the most popular religion, with 36.2% of people saying they are Christians.
- No Religion: 32.4% of people said they didn’t belong to any religion.
- Islam: is the second largest religion, with 22.3% of the population being Muslims.
- Hinduism, Sikhism, Judaism, and Buddhism are some of the other religions that people in the city follow.
In short, Manchester is a city that is still growing and changing a lot. This is because a lot of people have moved there in the past, and it is one of the most important places for business and education in the UK.

History

People know Manchester for its strong economy, great sports teams, and great music scene. Its history is long and complicated, going back to the time of the Romans. It started out as a small Roman fort, but now it’s a busy modern city with factories that send goods all over the world. This story is about being strong, coming up with new ideas, and making the world a better place.

From a Roman fort to a town with a market

The Romans built a fort in Castlefield called Mamucium around the year 79 AD. The name means “hill that looks like a breast.” This was the first thing that ever happened in Manchester. The fort was a military base for more than 300 years because it was on a major Roman road. The Romans left Britain in the early 5th century, and most of the people who lived there left too. The settlement fell apart.

Manchester was a small town where people bought and sold things for hundreds of years. By the time of the Middle Ages, it had grown into a small town with a church, a manor house, and a growing wool trade. The charter that was given in 1301 and allowed for an annual fair showed that business was becoming more important in the area.

The Industrial Revolution’s Engine

The events that took place in Manchester in the 1700s and 1800s had a big impact on the world. The Industrial Revolution began in this city, and it had a huge impact on both technology and society. It was great for spinning cotton when it rained, and new tools like the spinning jenny and the water frame changed how textiles were made.

The Bridgewater Canal was built in 1761 to move coal to the city’s steam engines. This was very important to do. This led to the opening of the Liverpool and Manchester Railway in 1830. It was the first train line to connect two cities. Manchester was the centre of the world’s cotton trade because it had good transportation links and people were always looking for new ideas. This is why people called it “Cottonopolis.”

Because of this rapid industrialisation, many people moved to the city to work, which caused the population to grow. But this growth caused a lot of problems for society. Friedrich Engels wrote about how dirty, crowded, and polluted the working-class neighbourhoods in the city were in his important book “The Condition of the Working Class in England.” At this time, radical politics and movements for social change also got stronger. The Peterloo Massacre in 1819 was a sad event that made people want to change how the government worked.

There were wars, a decline, and a rebirth of music in the 20th century.

Manchester’s economy grew in the early 1900s, and the city started making chemicals and doing engineering work. The city was very important during both World Wars because its factories made weapons and other things that were needed for the war.

The second half of the 20th century, on the other hand, was very hard. The textile industry in Britain fell apart, which made cities less important and people lost their jobs. For a while, the city had riots and problems with its economy.

Manchester’s cultural scene began to grow, despite these issues. In the 1980s and 1990s, the “Madchester” music scene grew. Many people around the world know about bands like The Smiths, Joy Division, New Order, the Stone Roses, and Oasis. They made the city known for being creative.

A New City and the Old Ones Come Back

The awful IRA bombing in 1996, which destroyed a lot of the city centre, made Manchester’s history better. What happened was awful, but it led to a big, ambitious plan to rebuild. After the redevelopment, the city’s urban landscape changed. There were new public spaces, modern buildings, and a shopping and business centre that had been closed for a long time.

Manchester is a city that is doing well, believes in itself, and is excited about the future. It is a major centre for business, finance, and the media, and its tech industry is growing quickly. People from all over the world love it because it has great schools, a lively arts and culture scene, and famous football teams. Manchester has a long and interesting past. It began as a small Roman city, then became a large industrial city, and then changed again after the Industrial Revolution. This shows how adaptable and inventive the city is.

Nearest

Manchester has one main international airport, which has had a few different names over the years.
The main airport is Manchester Airport.
The IATA code is MAN.
Many people call it Manchester Airport.
Names from the Past
It’s helpful to know its old names because people still use them in history or in everyday life:
Manchester International Airport: This was the airport’s official name from 1975 to 1986.
Ringway Airport: Named after the nearby village when it opened in 1938.
RAF Ringway: During World War II, the military took over and used this name.
So, even though people may talk about “Ringway,” the city’s main airport will always be called Manchester Airport.

Best Places

Manchester has a lot of history, culture, and life. From its roots in the Industrial Revolution to its modern, creative vibe, there is something for every kind of explorer.

Here are some of the most interesting places to visit in Manchester:

Amazing buildings and history

The John Rylands Library: You should still go to the John Rylands Library even if you don’t like books. Because of its beautiful neo-Gothic style, it looks more like a church than a library. You can see some of the world’s most rare books and manuscripts inside.
The Cathedral of Manchester: This church has been around for more than 600 years and is very pretty. It was built in the Middle Ages. It is a calm oasis in the middle of a busy city, with beautiful stained glass and detailed woodwork.
Castlefield Urban Heritage Park: This is where Manchester’s past began. You can walk along the first industrial canals in the world, see the beautiful Victorian viaducts, and go to the rebuilt Roman fort of Mamucium. It’s a one-of-a-kind mix of old and new history.
Manchester Town Hall: The main building of Manchester Town Hall is closed for long-term repairs, but the outside in Albert Square is still a beautiful sight. This famous Victorian Gothic building shows how proud Manchester is of its government and how much money it makes from business.

Museums and galleries that are world-class

The Science and Industry Museum: The Science and Industry Museum is on the site of the world’s oldest passenger train station. It tells the story of Manchester’s role in the Industrial Revolution and how the city still helps science and technology very well.
The National Football Museum: The National Football Museum is a must-see for football fans. This is the best museum for football fans. It has a lot of cool artefacts, interactive displays, and information about the best football players and teams of all time.
The Manchester Art Gallery: The Manchester Art Gallery has a lot of British and European art, both old and new. It also has a lot of decorative and design arts.
The Lowry: The Lowry is a beautiful arts centre in the modern Salford Quays that has theatres and galleries. It is probably best known for having the largest public collection of paintings and drawings by the well-known local artist L.S. Lowry.

Vibrant Neighbourhoods

The Northern Quarter: The Northern Quarter is the part of Manchester where artists and free spirits live. You could spend hours walking around its narrow streets, which are full of great street art, record stores, and cafes. You can drink coffee and learn about the city’s alternative culture there.
Ancoats: Ancoats used to be the first industrial suburb in the world, but now it’s one of the UK’s coolest places to live. Foodies love it now that the beautiful restored cotton mills are home to well-known restaurants, craft breweries, and bakeries.
Spinningfields: If you want something more modern and stylish, Spinningfields is a better place to go. There are a lot of fancy restaurants, trendy cocktail bars, and high-end shops in this area.
Canal Street (The Gay Village): Canal Street is a fun and safe place for LGBTQ+ people in Manchester to hang out. It is known for its lively bars and clubs, which are all along a beautiful part of the Rochdale Canal.

For Sports Lovers

Etihad Stadium and Old Trafford: Two of the biggest football clubs in the world are based in Manchester. If you’re a Red or a Blue, you’ll always remember going to Old Trafford or Etihad Stadium to see Manchester City or Manchester United play.

Buying things and eating

Mackie Mayor: This Grade II listed market hall has been turned into a cool food court, and it looks great. It’s a great place to eat because there are a lot of great food stalls under one beautiful glass roof.
Afflecks: Afflecks is a store in the Northern Quarter with more than one floor. There are separate stalls and stores. You can find one-of-a-kind clothes, gifts, and crafts there.

Reliable Business Business phone systems Manchester

Work with Connect in Cloud

Partner with one of the UK’s leading business phone system providers and enjoy exceptional customer service, unbeatable value, and reliable local support — all in one place.

Installation, Support and Hosting

All our phone systems are installed by our expert team, hosted securely in the cloud (via Amazon EC2 or OVH Cloud), and supported by our in-house engineers for complete peace of mind.

Choice of Yealink Colour IP Handsets

Every great phone system deserves the perfect handsets and apps — that’s why Connect in Cloud offers the complete range of Yealink desk and DECT phones for any business setup.

Choose from over 20 handset models, or take advantage of our desktop and mobile apps compatible with PC, laptop, iPhone, and Android devices.

Apps for Desktop, Android, iOS & Web

Every Connect in Cloud phone system includes easy-to-use applications that work seamlessly across all your devices — so your team can start calling and collaborating instantly.

The UK’s Best Choice of Headsets

Connect in Cloud proudly operates The Headset Center — the UK’s leading online supplier of professional business headsets. Trusted by over 44,000 UK businesses, we deliver quality, reliability, and unbeatable value.

Dashboards, Wallboards, Reports & Analytics

Stay in control of your business performance with real-time dashboards that track calls, queues, and agent activity — accessible from any device, anywhere. Get live updates, notifications, and detailed analytics to make smarter decisions faster.

Audio & Video Conferencing

Enjoy fully integrated HD audio and video conferencing with your Connect in Cloud phone system — included at no extra cost. Perfect for virtual meetings, sales presentations, and online training, with no time limits or restrictions.

Simple, Scalable & Cost-Effective Business Telephone Systems

At Connect in Cloud, we provide powerful cloud-hosted telephone systems that deliver all the features of a traditional phone setup — without the high installation or maintenance costs.

Our systems are fully hosted in the cloud, reducing the risk of downtime and giving your team the flexibility to work seamlessly from the office, home, or on the go.

Whether you operate from a single site or manage multiple locations, our business phone solutions keep your team connected anytime, anywhere, and on any device — empowering your business to stay agile, efficient, and ready for growth.

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Integrate Your Business Tools Seamlessly

At Connect in Cloud, our small business telephone systems are built for effortless integration with the tools you already use. Out of the box, they connect with leading platforms such as Salesforce, Microsoft Dynamics, HubSpot, SugarCRM, Zendesk, Bullhorn, Pipedrive, and many more — with new integrations added regularly.

We also support less common web-based CRMs, providing click-to-dial and screen pop functionality for a smoother workflow. Plus, with native Microsoft Teams integration, you can enjoy a reliable, cost-effective telephony solution that fits perfectly within your existing Microsoft environment.

Empowering Businesses with AI-Driven Cloud Communication Solutions

At Connect in Cloud, we blend cutting-edge telecom technology with the power of artificial intelligence to make communication faster, smarter, and more reliable. Our cloud-based systems help teams stay productive, secure, and connected — from anywhere.

Trusted as the top provider of Business Telephone Systems in Atherstone

Work From Anywhere

Stay connected wherever you are — in the office, at home, or on the go — and handle calls without interruption or loss in quality.

Full Application Integration

Easily link your office phone to your laptop, desktop, or smartphone through softphone apps for flexible and efficient communication.

Industry-Leading Handsets

Explore our complete selection of Yealink IP phones, wireless DECT models, and conference devices designed for business performance.

FREE UK Calls for Life

Enjoy unlimited UK mobile and landline calls absolutely free for the entire duration of your contract with Connect in Cloud.

Microsoft Teams Integration

Experience seamless MS Teams integration that enables full calling and collaboration features directly within your Teams workspace.

Audio & Video Conferencing

Our unified communication system combines HD voice and video conferencing tools to help your team collaborate with ease.

Native Call Recording

Built-in call recording lets you securely store and review important conversations for up to 90 days at no additional cost.

Business Headsets

We provide top-quality professional headsets that deliver clear, reliable audio and keep your team connected across devices.

We deliver the essential technology your business depends on

No matter what challenges your business faces, we make communication simpler, more dependable, and completely hassle-free.

Our team takes the time to understand how your people work, then provides clear, practical solutions designed around your needs. From phones and broadband to more advanced systems, we’ll keep your operations running seamlessly and your team connected.

Upgrade Your Business Phone System

Experience our advanced business telephone systems designed for seamless app and CRM integration — with built-in analytics to keep your team connected and informed. Enjoy unlimited calling, HD video meetings, voicemail, and full Microsoft Teams integration, all from just £10 per month.

Improve Business internet Speeds

Connect in Cloud delivers high-speed fibre internet solutions designed to keep your business running at peak performance — with faster speeds, minimal downtime, and enhanced productivity for your entire team.

Fast, Reliable Managed Business WiFi

At Connect in Cloud, we deliver enterprise-grade Unifi Business WiFi solutions that provide exceptional performance, reliability, and coverage. Our expert team designs, installs, and manages wireless networks for businesses across the UK — even in the most demanding environments.

Experts in Business Mobile & Wireless Data

Switch to Connect in Cloud and get more from your business mobile solutions. Explore a wide range of mobile plans, devices, and data services, with competitive quotes from major UK networks — including EE, O2, Vodafone, and Three.

FAQs

Business Phone Systems in Manchester Right Now

No matter if your business is a new tech startup in the Northern Quarter or a long-established one in Spinningfields, it’s important to pick the right phone system. The answers to the most common questions are here. They will help you make the right choice.

1. What are the most important things I need to think about when I get a new phone system for my business?

Most businesses today have to choose between two types of systems:

VoIP (Voice over Internet Protocol) hosted in the cloud: The newest and most popular choice. You make calls over the internet, and a business “in the cloud” takes care of everything about your phone system. It’s cheap, flexible, and can grow with your needs.
VoIP in the building: Your office has the PBX server, which is the most important piece of hardware. This system lets you make calls over the internet. This gives you direct control, but it costs more up front and you need to have IT management in-house.
ISDN or PSTN for landlines: These are the old copper phone lines. You should know that BT plans to shut down this whole network by 2025. Don’t spend your money on this old technology.

2. I hear a lot about VoIP. What are the real advantages of doing business in Manchester?

VoIP is the standard in business for a good reason. The most important benefits are:

A lot of savings: You won’t have to pay for expensive line rentals every month, which will save you a lot of money. VoIP call packages are a lot cheaper, especially when you call other countries.
The most room to grow: Allow your employees to work from any location. They can use their laptop, phone app, or home phone to call and answer calls from your main business number. This is great for people who work at home and in an office.
Simple to grow: It’s easy to add a new employee when you change your subscription. It’s easy to change the size of your system to meet the needs of your business.
Things That Are Good: You can now get features that used to be only for big businesses, like auto-attendants (“Press 1 for Sales…”), call recording, music-on-hold, and voicemail-to-email.

3. Can I keep my Manchester phone number, 0161?

Of course, yes. You can easily switch your 0161 number to a new VoIP provider, even if it’s one you know from the past. This is a normal, controlled process that keeps your business open and lets you keep your local identity.

4. The internet at work doesn’t always work. What will happen if it doesn’t work?

This is a real worry, but VoIP systems today are very strong and can do a lot. If your main internet connection goes down, you can set up calls to go through right away:

You can send it to one phone or a group of phones.
You can either send it to another office or listen to a message that has already been recorded.
Employees can keep using a mobile app that works with 4G or 5G without stopping.

5. What is the average cost of a cloud phone system?

A lot of cloud phone systems charge each user a set amount each month. If you run a business in Manchester, you should expect to pay between £10 and £25 a month for each user. This plan usually includes a certain number of call minutes, all the usual features, and tech support that is always available.

6. Are there any benefits to choosing a provider in Manchester?

You can work with a national provider, but there are also benefits to working with a local one.

On-Site Support: An engineer from your area can come to your site to help with installation, train you in person, or fix problems that need to be fixed right away.
Knowing the Area: A provider in Manchester will know more about the city’s internet infrastructure and how to connect to it.
Community Investment: You will be helping a business in the Greater Manchester area.

7. What are the most important things that a small or medium-sized business needs?

These are some things to think about when you look at different providers:

Auto-Attendant: To answer the phone professionally and direct callers.
Apps for phones and computers: that let you work from home.
Voicemail-to-Email: sends your voicemails to your email as audio files.
Call Queues: To handle a lot of calls at once when things are busy.
CRM Integration: This links your phone system to customer data so you can better serve them.